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Planet Fitness at Rogers Plaza Town Center in Wyoming, MI offers a budget-friendly gym experience. The facility boasts ample cardio and strength training equipment and maintains a high standard of cleanliness. Members appreciate the judgment-free atmosphere and friendly staff. However, the gym has faced criticisms regarding inconsistent customer service and equipment maintenance.

The 24-hour operation on select days provides flexibility for different schedules. While the overall experience is positive, some members reported issues like crowdedness during peak hours, outdated equipment, and occasional unprofessional behavior from staff. Despite these drawbacks, Planet Fitness remains a popular choice for fitness enthusiasts looking for value.

Pros:

  • Affordable membership fees
  • Clean and well-maintained gym
  • Friendly and helpful staff
  • Large variety of cardio and strength equipment
  • Judgment-free environment
  • 24-hour access on multiple days
  • Convenient location
  • Free personal training and fitness plans
  • Massage chairs and tanning beds available
  • Spacious and monitored locker rooms

Cons:

  • Crowded during peak hours
  • Inconsistent customer service
  • Some equipment needs maintenance

Location / Contact

Rating Stats

4.3

out of 5.0

19 reviews
5.0
6 reviews
4.0
8 reviews
3.0
17 reviews
2.0
60 reviews
1.0

Reviews (110)

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Friendly staff. Always clean. Plenty of equipment for available use.

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Very nice staff and super clean gum

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Terrible conditions, dirty machines and accessories, pulleys are very old and worn, they need to be improved.

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Hard work pays off

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Front reps are rude and dismissive. The gym is not clean, and even the maintenance lady believed it was her job to scold a few members. There is a gaggle of Pf's around. This one is not the one to use.

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This location is amazing! The equipment is great and everything is very clean. I also love how even when they are fairly busy it is still quiet. They have lots of cardio equipment as well as strength training and free weights.The women's locker room was huge and exceptionally clean. Remember to bring your own lock and if you want to watch TV you will need headphones with a 3.5mm plug. I love that this location also has smaller lockers on the floor that are monitored by cameras for valuables like keys, wallets and electronics, but to use those you need to bring your own lock.

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They just got some more equipment that helps with the crowdedness around the smith machines. Great staff and very welcoming.

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Expect to find this customer experience…

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Been here for a year, its smaller than other locations, the morning crowd is nice but overall the service is slow to replace things (paper towel, soap) Locker rooms are definitely not cleaned all that frequently- trashes of feminine products will stay for a whole week, other debris will stay in place for long periods of time.One staff member openly and very loudly sings/belts in the locker room and as she cleans equipment- can be very disruptive to members who want privacy as they change/ showerAnother staff member making weird small talk, guessing Asian nationality, micro aggressions etc.The location has a handful of randos- cat callers, men that can’t take the hint that you’re not interested, men that stare etc.Equipment is old and at least one machine is always broken or severely torn up (ripped padding harbors bacteria from everyone’s sweat and is just unsafe )Ultimately I would not recommend this location to people beginning their gym journey especially if you’re a woman, but if you do choose this location, aim for morning sessions as there are less people and everyone usually minds their own business

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Stopped here late hours of 2a and it was nice and bare. Big facility, with decent layout.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 110 reviews.

The address is: 958 28th St SW, Wyoming, MI 49509, United States .

The contact number is +1 616-649-3833

This service is listed under Gym .

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