Located at 7401 Market St Ste #900, Youngstown, OH, Planet Fitness in Southern Park Mall offers a clean, well-maintained environment with helpful and friendly staff. Members appreciate the wide range of equipment and the spacious layout. Its inexpensive memberships, including the Black Card with amenities like massage chairs and tanning beds, attract many fitness enthusiasts. However, cleanliness and customer service have received mixed reviews from patrons.
The gym operates 24 hours from Monday to Thursday, with reduced hours on Fridays and weekends. This flexible schedule accommodates various lifestyles. Although it can get crowded during peak times, most users find it a valuable addition to their fitness routine.
Pros:
- Open 24/7 Monday to Thursday.
- Friendly and helpful staff.
- Wide range of equipment.
- Affordable membership prices.
- Black Card perks include massage chairs and tanning beds.
- Clean and spacious environment.
- Positive atmosphere and non-judgmental zone.
- Convenient location in Southern Park Mall.
- Good value for money.
- Helpful for beginners and casual gym-goers.
Cons:
- Cleanliness needs improvement.
- Customer service is inconsistent.
- Crowded during peak times.
Location / Contact
- Address: 7401 Market St Ste #900, Youngstown, OH 44512, United States
- Phone:+1 330-758-1000
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 7401 Market St Ste #900, Youngstown, OH 44512, United States .
The contact number is +1 330-758-1000
This service is listed under Gym .
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Shawn Miller
2 years ago
The new hours have forced me to consider finding a new gym. The facility is nice enough though.
Tyler
2 years ago
I pay for a gym thats 24/7 and now its 24/4. Four days are 24 hours the rest is on their time...
batTorah
2 years ago
Great Planet Fitness!!Kaitlyn helped me with transferring my membership to the new store and setting up an appointment with a trainer to help me reach my goals.She’s friendly and professional.She gets the job done!Give her a raise!!
Cassie Jo Moore
2 years ago
Always feel comfortable walking in here. Staff are great, facility is clean, and tanning beds are perfect!
Bagman67
2 years ago
Not sure what's up with the new hours but I joined because it was 24/7 and now it's just absurd the new weekend hours. Was going at 9 or 10 pm but now must find a TRUE 24/7 place.
Byrd
2 years ago
Staff needs training in customer service. 1 of the girls particularly. Being rude isn’t a way to keep guests happy. Used to love this place.
Jean Wallace
2 years ago
I like this gym but the audio on some of the machines doesn't work at all which is very frustrating. My workout is much longer and way more enjoyable if I can listen to a show while exercising.
RobertJ1966
2 years ago
I joined this gym because I need a gym that is open when I need it. I have a very busy schedule. Today I discovered they will no longer be open 24/7 but rather lesser hours. I was most disappointed because I stuck by them when they closed for Covid related reasons. I stuck by them when they closed because they moved the location. I even stuck by them when they recently raised their rates. Today I have to find a new gym. I don't think it will be a problem, just disappointed. Also, on the front door the notice says "24/5". I brought the manager over who seems competent and showed him the error. His excuse was it wasn't me. I didn't do it corporate did. He refused to correct the sign to read 24/4, which is correct.
Michelle Noble (Cropperhopper)
2 years ago
Our Planet Fitness is huge, and has a great selection of machines and weights. Everyone is very friendly and helpful. I highly recommend the black card. With the black card, you get free hydromassages, the light therapy, and suntanning. Plus, you can also have bring a visitor, and visit any Planet Fitness when out of town. I have personally lost 90 pounds since joining, and I love the hydromassage for my fibromyalgia.
Elena Teneva
2 years ago
The worst customer service I've ever seen. Those girls should just find a new job if they hate working there so much.