Planet Fitness in Alexandria offers a convenient 24/7 workout experience at an affordable price. Located at 5960 Richmond Hwy, the gym provides ample parking and easy access. The friendly staff, including notable members like Mo, Brendan, and Kam, create a welcoming atmosphere. The facilities are clean, with well-maintained equipment and additional amenities like massage chairs and tanning beds. However, some reviews report instances of equipment issues and inconsistent staff experiences. Nevertheless, it's an excellent option for anyone looking to maintain their fitness routine at a great value.
With staff providing helpful customer service and a variety of workout options, Planet Fitness caters to both beginners and seasoned gym-goers. Despite some concerns about equipment maintenance and occasional lapses in staff professionalism, the overall experience is positive, underpinned by the gym's affordability, cleanliness, and comprehensive facilities. It's a solid choice for anyone in the Alexandria area seeking a no-frills gym environment.
Pros:
- Convenient 24/7 access
- Affordable membership fees
- Friendly and welcoming staff
- Clean and well-maintained facilities
- Ample parking space
- Massage chairs and tanning beds
- Wide variety of cardio and weight machines
- Spacious and not overly crowded
- Positive atmosphere
- Good value for money
Cons:
- Equipment maintenance issues
- Inconsistent staff professionalism
- Some reports of cleanliness lapses
Location / Contact
- Address: 5960 Richmond Hwy, Alexandria, VA 22303, United States
- Phone:+1 703-960-5678
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 5960 Richmond Hwy, Alexandria, VA 22303, United States .
The contact number is +1 703-960-5678
This service is listed under Gym .
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Valeria Castillo
11 months ago
One of their best locations, gym is always clean and staff is nice. Shoutout to Rio at the front desk!!!
Karen Elizondo
11 months ago
This has been one of my favorite gyms. The staff are really friendly they are always smiling.Also they really take care of the place the equipment is new and kept very clean. Everything is neat and clean the bathrooms and showers are the same so if you need to get back to work after working out it’s the perfect spot I have recommended this place to everyone .
Michael “Newmie” Newman
11 months ago
Great PF location, tight & organized/very clean, within a busy part of Alexandria — plenty of close parking, easy in-out, all around a truly fine workout available for YOU!Nota Bene: You’ll need a taxi to get from the check-in desk to the men’s locker room, else walk the distance as your warm up. Lol! 🤷🏻♂️*Bonus: Amicable & Helpful Staff — Shoutout to Mo and Brendan.* 👍👍🏾👍🏿Looking forward to getting back to this locale soon! Thanks, yo! 💛🤠🇺🇸
Banu B
11 months ago
Easily accessible location, parking area for all customers and most importantly the staff who always greet you with a smile. One of the cleanest PF locations I've ever seen. All instruments are in working condition. I would recommend it to anyone in this area.
Craig Gomez
1 year ago
Spacious, lots of equipment, clean, and friendly patrons.
Tanaka Mutumbuka
1 year ago
Good staff, a relatively clean gym. Frequently run out of paper towels but it isnt too much of a chore to walk to the nearest dispenser.
Chris Wilson
1 year ago
Disinterested staff. Not helpful and made me feel like an inconvenience. recently moved to the area. I'll go to a different location. I get along with strangers and never make complaints like this.
LTC IsmaeL Ortizrivera
1 year ago
Title: Disheartened by Racial Bias and Unfair Treatment at Planet FitnessReview:I joined Planet Fitness with the hopes of improving my physical well-being and finding a supportive community. Unfortunately, my experience at this gym has been marred by blatant racism and favoritism, leaving me deeply disappointed.The 30-minute section is a place where you may finish your workout regimen by utilizing each machine for one minute of exercise before moving on to the next piece of equipment. In spite of the notice that said these machines should not be used for full routines, I was prevented from using the 30-minute session machines on many occasions while I was at the gym. This was because other people were using these machines to complete full set routines.on three previous ocassions, I had to ask those people who I named "special users" to allow me to use the machine or I have to bypass it altogether. Today, a young customer used a machine without properly wiping it after he finished. When I reminded him that he needed to clean it, he responded that he had already wiped it, thus there was no need for him to clean it. Even though I saw he did not clened it.When I go to speak to the managers or the service area, they either do not want to handle the issue and make excuses or, when they do decide to go, they do not enforce the regulations. This is a problem for me since I cannot get them to solve the situation.Despite adhering to the gym's policies, I noticed that older members are regularly subjected to unfair judgment. It became clear that there was an inherent bias, with some staff members showing unwarranted suspicion towards individuals who didn't fit their narrow perception of fitness enthusiasts.Additionally, a concerning level of favoritism was observed toward some members, seemingly based on personal relationships or attractiveness. It was disheartening to witness these individuals receiving extra attention and privileges while others were left feeling invisible and overlooked.The lack of accountability and failure to address these issues are distressing. Despite numerous complaints, the management at Planet Fitness has shown no genuine commitment to promoting equality and fairness within their facility. This failure to create an inclusive and unbiased environment is not only a disservice to paying members but also reflective of a deeply rooted problem within the organization itself.In conclusion, discrimination, gentrification, and favoritism have overshadowed my experience at Planet Fitness, leaving me feeling dejected and disillusioned. It is my hope that this review serves as a reminder for the gym management to take immediate action towards dismantling these unjust practices and fostering a more inclusive atmosphere.The Planet Fitness is located in Alexandria by the Fort Hunt Road and Richmond Highway
PRO NEER
1 year ago
I have reported water filter is ( red ) which clearly indicates it should be changed .I see members drinking from it left and right from last 15 days .Tonight at 9 Pm 06/25/23 when I approached the front desk to follow up with the request I meet an incredibly rude African American tall man named ( tony ).I simply asked him can I talk with the manager regarding the request he replied he is not here . If you reported an issue that should be it I can not help you in very rude why .He was answering my question with an attitude to shut me up and send me home .I asked what is the manager name he spelled very loud ( I felt he is throwing him under the bus ) I tried to get his name he told me you better learn English .It would be unfair to give this fitness center 1 star because I have encountered some nice front desk agents during the day and night but I felt discriminated this evening which really made me set and explore my options.
Cara Nicole Stock
1 year ago
The staff is always welcoming and accommodating. Everyone has a really good attitude. The space is often kept clean and ultimately is very easy to use! Can’t beat the price either.