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Planet Fitness in Alexandria offers a convenient 24/7 workout experience at an affordable price. Located at 5960 Richmond Hwy, the gym provides ample parking and easy access. The friendly staff, including notable members like Mo, Brendan, and Kam, create a welcoming atmosphere. The facilities are clean, with well-maintained equipment and additional amenities like massage chairs and tanning beds. However, some reviews report instances of equipment issues and inconsistent staff experiences. Nevertheless, it's an excellent option for anyone looking to maintain their fitness routine at a great value.

With staff providing helpful customer service and a variety of workout options, Planet Fitness caters to both beginners and seasoned gym-goers. Despite some concerns about equipment maintenance and occasional lapses in staff professionalism, the overall experience is positive, underpinned by the gym's affordability, cleanliness, and comprehensive facilities. It's a solid choice for anyone in the Alexandria area seeking a no-frills gym environment.

Pros:

  • Convenient 24/7 access
  • Affordable membership fees
  • Friendly and welcoming staff
  • Clean and well-maintained facilities
  • Ample parking space
  • Massage chairs and tanning beds
  • Wide variety of cardio and weight machines
  • Spacious and not overly crowded
  • Positive atmosphere
  • Good value for money

Cons:

  • Equipment maintenance issues
  • Inconsistent staff professionalism
  • Some reports of cleanliness lapses

Location / Contact

Rating Stats

4.4

out of 5.0

12 reviews
5.0
7 reviews
4.0
8 reviews
3.0
22 reviews
2.0
61 reviews
1.0

Reviews (110)

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Gym and locker rooms are clean. Lots of machines out of service. Machines are also poorly organized, and many have rust. Massage chair was nice, more modern than my home gym in Naugatuck, CT. Music in club was way too loud, even wearing headphones.

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Great staff who always keep the gym clean. There is good equipment for cardio and weightlifting. I would only suggest adding an equipment for pull-up exercise. The hydro massage and chair are a plus.

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I’ve been coming here for awhile. After work I tend to come here to shower since my second job is nearby and I don’t want to drive 1.5hrs back home. I can get a quick workout and go.Only downfall is that every time I come here the showers are freezing cold. I’ve ran the showers for 30mins and they’re still cold to the point I’m just sucking it up… but I really miss the hot showers here…When I say it’s cold, you know the ice bucket challenge? Well the showers are that cold.Hopefully management can fix the issue and I will change my review to 5 stars.

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This location is my primary gym. It's clean, quiet, and the two male employees that work the weekday morning shift always greet you when you arrive and when you leave, very professional and courteous. The equipment is well maintained and if something breaks it is fixed within a reasonable time frame.

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I enjoy planet fitness so much. I'm so happy the black card let's me workout when traveling. That feature keeps me consistent. This facility was nice, the people friendly and not too crowded. I liked that they offered individual spraying bottles too!

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This is overall a great gym! The staff is friendly and they have great workouts options. Kam is absolutely the best employee! He shows the best costumer service and is very welcoming. He is encouraging and makes you keep coming back! He seems to be running the place, I honestly thought he was a manager. I strongly recommend this location!

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So, I am on my way into this club to cancel a membership that I have not used in 2 years, and was just billed for. When, I called I found the club manager to be extremely rude, Lexy when I asked who I needed to write too in order to cancel this fee. I have never recieved anything but electronic emails, which have apparently billed me. The last time I used Planet Fitness was in Nashville TN 2 years ago. Unbelieveable, but when I called to find out how to cancel. Great stuck with a membership to gym I do not use. How sad.

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The staff is nice and the facility is always clean; however, with the revised COVID-19 hours, customers time is a valued commodity and within the last two months, there has been several times that I have arrived to the location during the advertised operating hours (early bird) and found the doors still pad locked; along with other individuals sitting in cars waiting to get into the facility. This was never an issue pre-covid, so unsure where the disconnect is, but unreliable access forces patrons to create Plan B and the membership loses its value. After all, this is a paid for access service.Received the response from the owner and I am a bit insulted by the assumption that I would not verify changes to the operating hours prior , since I am traveling from Maryland, a quick review of my membership profile would have supported in the preparation of the respinse. Hence, I stand by my experience and rating.

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For a no judgement gym it is ok, plenty of machines and tons of cardio equipment. Just be ready to switch up your routine when it gets busy. Missing a star because the locker rooms could be paid more attention.

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I had called for information regarding to canceling my membership and updating my info. Lexi and Essence. We’re very helpful super friendly! Thank you so much to both of you for giving me a great experience over the phone. Keep up the great awesome work many blessings to you all!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 5960 Richmond Hwy, Alexandria, VA 22303, United States .

The contact number is +1 703-960-5678

This service is listed under Gym .

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