The Alaska Club South is a gym located in Anchorage, Alaska, that offers 24 hours access to its facilities. Catering to the fitness needs of all its members, this gym provides a variety of classes, workout machines, and supplementary amenities. Despite the reported organizational issues and overcrowded schedules, the club manages to uphold its reputation through its positive influence on members' fitness journeys, friendly staff, and top-notch cardio equipment. However, some dissatisfaction from customers indicates room for substantial improvements in various areas.
Highlighted as a family-friendly establishment, the gym also provides services like childcare, swimming lessons, and family swimming times. Positive reviews emphasize the quality of personal training programs and classes. The services offered by the gym go beyond the routine, including features like a swimming pool and other amenities often missing at other gyms. This gym can be the ideal choice for families or individuals seeking a comprehensive and engaging fitness experience.
Pros:
- Open 24 hours for flexible workout times
- Offers a variety of classes and top-quality cardio equipment
- Personal training programs receive positive feedback
- Has amenities like a swimming pool, not available at other gyms
- Family-friendly; offers childcare and family swimming times
- Staff members such as JJ and Christian Fischer often praised for excellent service
- Some customers find value for money, given the comprehensive facilities on offer
- Selected employees, such as in childcare service, have been commended for being friendly and welcoming
Cons:
- Organization and customer service need improvement
- Overcrowded classes and busy schedules
- Not competitively priced, membership seen as expensive compared to other local gyms
Location / Contact
- Address: 10931 O'Malley Centre Dr, Anchorage, AK 99515, United States
- Phone:+1 907-344-6567
- Website:thealaskaclub.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 60 reviews.
The address is: 10931 O'Malley Centre Dr, Anchorage, AK 99515, United States .
The contact number is +1 907-344-6567
This service is listed under Gym .
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Sanjay Talwar
2 years ago
Summit hours should go back to normal hours - like before the covid
Kristy Barker
2 years ago
The equipment is rarely maintained, things just seem to be falling apart here. The staff don’t seem friendly. Would not recommend.
Shawn Fraser
2 years ago
100% worth the money! I've been attending this gym for a few months, building a routine and trying out new equipment and techniques. The other members are often very helpful for spotting on weights and respectable through each workout area. The staff is always positive and helpful too, especially JJ from memberships! JJ was incredible on introducing me to the facility and gets things straightened out with accounting whenever I need to make changes and what not! GOAT Status
Katrina P.
2 years ago
I’ve been trying to cancel my membership for months and every month they still charge me. They tell me that’s my last payment every month and I still will get charged. I hope this really is my last payment with them. I don’t recommend signing up with this fitness club.
Jared Mateaki
2 years ago
A young man named Donavan was especially helpful finding stuff. I felt very comfortable and safe and had a incredible experience.
Jenson
2 years ago
They will harass you if you inquire about their “club”. Called for my father to ask how much it would cost to lap swim for 3 months since they don’t post any fee information on their website. Brooke answered the phone and apparently had her own intentions since it took over 5 minutes of repeating myself before she finally told me the cost. I promptly ended the phone call. 2 days later I received a text from her which I blocked immediately. 2 days after that she called my phone from a different number and left a lengthy message trying to promote the gym. I never gave her my phone number. I can only assume she pulled it from caller id. Very unprofessional and disturbing.Update: as you can see from their response below, they only think what they did was inappropriate because I was calling on someone else’s behalf. Even if I was the inquiring party it’s still harassment and a disgusting business practice. Double shame on you.
Dustin Darden
2 years ago
Best Gym in Alaska convenient locations all over the map and they have mango 🥭bang energy drinks on demand ! Haters are gonna hate most are probably planet fitness bots 🤖 your not going to find a swimming pool or hot tub at the other dry crusty gyms in town. …
Matthew Lewis
3 years ago
Great gym. Has lots of equipment to use. The staff was very helpful and friendly to work with. JJ and Macie were an amazing help.
Lisha Tavares-Paulino
3 years ago
The accounting office is so RUDE! I signed up for a membership on 8/23 just to find out that I was denied for an account back in 2011 on 9/13. I been going there everyday and not once did they notify me. I called the accounting department today because my job offers a discount with Alaska Club. I sent all my documents on 9/2 to the membership department and haven't heard back from them. So when I called the accounting office the lady Lyndsay was so unprofessional and couldn't answer any of my question . The accounting office and membership department should be on the same page. I would not recommend any one ! READ READ THE FINE PRINT !!!!
Juni Bullecer
3 years ago
Signed up with JJ at the club and had the best time with him! Easiest membership i’ve ever signed up for! Ask for him when you come in if you want the best experience ! So excited to get jacked at the gym now