NCH Wellness Center offers a comprehensive fitness experience in a clean, well-equipped facility. Located at Northwest Community Healthcare/Hospital, it boasts modern amenities like a full fitness room, group classes, and wellness services such as saunas, a steam room, and a spa. The center is open from early morning to late evening, providing flexibility for various schedules.
The staff is frequently praised for their friendliness and helpfulness, and the facility maintains high cleanliness standards. While memberships can be pricey, the quality of services and extensive range of equipment justifies the cost for many users. Weekend hours could be improved, and some customers have reported inconsistencies in customer service and equipment maintenance.
Pros:
- Modern, well-equipped facility
- Comprehensive range of classes and amenities
- Highly clean and well-maintained
- Friendly and helpful staff
- Flexible hours throughout the week
- Saunas, steam rooms, and a spa available
- Ample equipment, rarely a wait
- On-site daycare and childcare options
- Excellent physical therapy and rehab programs
- Large variety of fitness options for all levels
Cons:
- Membership can be expensive
- Some equipment maintenance issues
- Inconsistent customer service experiences
Location / Contact
- Address: 900 W Central Rd, Arlington Heights, IL 60005, United States
- Phone:+1 847-618-3500
- Email:[email protected]
- Website:nch.org
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 900 W Central Rd, Arlington Heights, IL 60005, United States .
The contact number is +1 847-618-3500
This service is listed under Fitness Center .
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Ashley Head
1 year ago
Absolutely amazing. They have daycare on tuesday/Thursday nights and on weekends until noon. (And in the process of adding more times) It's SO nice for parents who want to work out. They have a sauna, steam room, whirlpool, towel service, group classes, pickleball, full fitness room with brand new equipment, and even a spa. This gym is AMAZING. It's so clean and staff are more than willing to help with everything.
M O
1 year ago
Great place to work out. Helpful people, fantastic machines and NOBODY is staring!
Vincent Porretta
1 year ago
This place is an absolute scam. My membership was cancelled in person due to how terrible the staff is. They still charge. Unprofessional, legit not a single person answer phone calls referring to BBB
William Krueger
1 year ago
Great staff
Nancy Undrwd
1 year ago
Wonderfully clean and organized! Spacious workout areas, walking track, swimming pool, all the good stuff under one roof!
Emily Koury
1 year ago
Love it. It’s got everything you might want in a gym. Plenty of free weight racks, machines, indoor track, pools, plenty of classes, nice showers and steam room with towel service.
Natosha Carney
1 year ago
They offer a 3 day trial I wanted to try it before I make a decision and the receptionist/ cashier made me pay 20 instead of allowing me to utilize something that’s offered to everyone. I hate to say it’s because I’m black but she was really karenish. That being said no coloreds allowed🥴🥴 …
Edmund Centella
1 year ago
Very well equipped with exercise equipment
Teresa De Dominicis
1 year ago
Clean pool and whirlpool, sauna and exercise equipment.
Bradford Stone
1 year ago
I recently joined NCH Wellness Center and I'm loving it so far. The facility is always clean and they have a great selection of equipment. I'm seeing results already, and the staff are friendly and helpful. Highly recommended if you are looking for a great place to work out.