NCH Wellness Center offers a comprehensive fitness experience in a clean, well-equipped facility. Located at Northwest Community Healthcare/Hospital, it boasts modern amenities like a full fitness room, group classes, and wellness services such as saunas, a steam room, and a spa. The center is open from early morning to late evening, providing flexibility for various schedules.
The staff is frequently praised for their friendliness and helpfulness, and the facility maintains high cleanliness standards. While memberships can be pricey, the quality of services and extensive range of equipment justifies the cost for many users. Weekend hours could be improved, and some customers have reported inconsistencies in customer service and equipment maintenance.
Pros:
- Modern, well-equipped facility
- Comprehensive range of classes and amenities
- Highly clean and well-maintained
- Friendly and helpful staff
- Flexible hours throughout the week
- Saunas, steam rooms, and a spa available
- Ample equipment, rarely a wait
- On-site daycare and childcare options
- Excellent physical therapy and rehab programs
- Large variety of fitness options for all levels
Cons:
- Membership can be expensive
- Some equipment maintenance issues
- Inconsistent customer service experiences
Location / Contact
- Address: 900 W Central Rd, Arlington Heights, IL 60005, United States
- Phone:+1 847-618-3500
- Email:[email protected]
- Website:nch.org
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 900 W Central Rd, Arlington Heights, IL 60005, United States .
The contact number is +1 847-618-3500
This service is listed under Fitness Center .
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bonnie herrmann
5 years ago
Great place to work and great medical care
Mark Graves
5 years ago
Great hospital, was admitted for a illness and treated and released 2days later
Martha Domanski
5 years ago
Running Track, classes, staff, and whole facility: top notch!
Pierre Mavaji
5 years ago
Little expensive. No more basketball court. Wife loves the classes.
Debbie Lapi
5 years ago
Now that I have read all these reviews good and bad, has the management and facilities gotten any better?
Brenda Kriss
5 years ago
State of the art facility with great classes and trainers. Lots of amenities such as an on-site spa.
Ric Lange
5 years ago
Great ER, cardiac unit and hospital staff. Great cardiac surgical team also, did my quadruple bypass and the Stent before that. All A+ experiences. Just don't want to go back for a while.
R M
5 years ago
Avoid this gym until leadership completely changes and new attitudes take hold.*NOTE:* The pool lanes are not regulation width. The pool is 25 SCY, but each lane is not regulation, thus making it more difficult to swim. The pool is kept extremely warm for water aerobics classes. This makes it difficult to breathe when swimming laps. Members going to classes do not take showers. When the water aerobics classes start, if you are swimming laps, you can taste perfume and powder.They still cannot figure out a swimming season, triathlon season for planning routine maintenance, holiday vacations and "sessions". They want everything to be in eight week sessions, because that is the what the hospital software "does".TWC used to be a great place with an outstanding community. The leadership of the hospital and management of TWC have consistently over charged their membership for additional programs (Masters Swimming, Triathlon Training, etc). To them, fitness is all about the profit margin, even if you have purchased a full membership.
Judy Haskell
5 years ago
Pool area is loud and not enough space for lap swimming because of all the morning water exercise classes. Don't care for the 3 in 1 soap dispenser in the showers. It's also very cold throughtout the facility. Feels like 65-68°...I hope it's not, but sure feels like it is. Vents in the shower room/locker room area need cleaning. I see dust/clumps of lint, clinging to the outside edges. Not sure if they are intake exhaust fans or registers.
Katherine Adoll
5 years ago
It's a huge modern building that has an area for rehab and any kind of fitness machine you can think of. Lots of classes to choose fromA huge swimming pool, huge jacuzzi and a hot water pool too.The staff is top notch. Everyone is friendly and the place is clean.The only downfall is that it is a little pricey...but you get what you pay for here!