Join the beacon of health and wellness at 24 Hour Fitness, located in Austin, TX 78759. Experience a holistic fitness center providing unparalleled access to diverse workouts, personal training, and wellness facilities.

24 Hour Fitness has earned a 3.4-star rating with 364 reviews. You can contact them at +1 512-794-9151 for more information.

Location / Contact

Rating Stats

3.4

out of 5.0

23 reviews
5.0
9 reviews
4.0
18 reviews
3.0
8 reviews
2.0
12 reviews
1.0

Reviews (70)

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Poor management! The pool seems to be available ONLY for private classes. I asked them when are the classes so that I don't drive 30 miles for nothing. They gave me the schedule. Then the swim instructor kicks me out because she has FOUR students! The entire pool is closed even though these students could occupy less than half.Plus: they don't even follow the schedule they gave me! I've been removed twice from the pool because "the class got started late, and the students trickle in". Well... I'm an old person just like the water aerobics class they have for these wonderful older folks. But I try to follow the schedule THEY gave me!If you like water aerobics for older people, get a membership here! But if you're a lap swimmer like me, DO NOT WASTE YOUR MONEY on a membership here!!

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The classes and the gym itself is pretty good. It's in central Austin and probably the busiest but it just needs some major upgraded renovations. This gym is the only one with a track, which is great. The workout area upstairs needs to be air conditioned. I was on the stair master and did not feel any cool air coming out the vents at all. I feel like the air is hardly on up there.Most importantly, the women's lockers need to be remodel or something especially the showers. It's pretty old, moldy, rusty and stuffy in there.

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I have been a member for several years. The gym is ok, but my main complaint is that the exercise machines are constantly broken and not fixed. When you report a machine malfunctioning, they very politely take the information, but 3 months later nothing has been done. They have 9 AMT Elliptical machines and 6 of them have needed repairs for the past 7 months but nothing is done. I am tired of reporting the same machine over and over. Since this is the only cardio equipment I use, the only three fully working machines are always taken!It is still the same problem a year later!!!

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I have attended this location many times, and each time I tell myself “it’s not as bad as you remember, you can try this location again”, but then I arrive here and I’m always just super dissapointed in the lack of cleanliness and the compete rudeness of the staff and sales leaders (shocking, actually). If you have a question about a promotional events they are half of the time not even aware of the promotions or they seriously fight you on the non-advertised “fine print” which make all of the promotions really not valuable to any member. All of the interactions I’ve had with their sales management has been full of pressure/pushy and all about them making as much money as possible off of us that it makes me uncomfortable; one of their sales managers actually hung up on me and raised her voice because I was asking for clarification about their guest policy in comparison to other local gyms. Lastly, the Group Exercise Room is so uncomfortable and outdated; the only air movement in there is from Very Old ceiling fans(yes, like the ones in a 1980’s house living room); even if you are lucky to get a spot standing near one of those fans you feel like you are going to suffocate on the hot stagnant air as you try to get through a whole class. The other 24 Hour locations in Austin have MUCH much better Group exercise class rooms. Overall, this location should just be avoided if you can at all find the time to drive to another location, and try to avoid having to call and talk to their sales leaders at this location unless you want to be spoken to rudely and curtly once they realize they aren’t getting a bunch more money out of you - they have zero problem acting like you are wasting their time.

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I have been training at this 24hr Fitness for almost a year and a half and the staff, trainers and managers are by far some of the friendliest people you will ever meet. Every one is always quick with a "hello, how are you" as you check in. I decided to try my luck with a trainer, though I was really skeptical that I could stick it out with someone telling me what to do, and I lucked into a great trainer in Justin. He has really devised training that has surpassed my goals and has really made me feel good about myself. Stop by, let Lisa or one of the other staff take you on a tour and see if this 24hr Fitness can meet your needs.

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**SAVE YOUR TIME AND MONEY. DO NOT GO HERE.**I live maybe 1 minute away from this gym and wanted to come check it out. I signed up for the Guest Pass online prior to working out. Upon arrival, they asked for my DL and I happily provided it. After realizing my permanent address on my DL is listed in Fort Worth and not Austin, they informed me if I wanted to workout I would have to pay a $20 "non-local" fee. I have lived down the street from this location in an apartment for over a year but have a different permanent address - they didn't care. After realizing I would have to pay $20, I was uninterested in working out. The salesman and manager were VERY pushy and awkwardly showed me around the gym. After stating the fact that I didn't want to start a membership, they still pushed it on me for another 20 minutes. Long story short, the service here is absolutely terrible it ruined my whole experience. I will not be returning to this location ever again.

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First off, the staff are okay, especially when compared to other 24hr's. Writing this review as I workout, and this location is the worst, most disgusting, most mismanaged gym i've ever step foot in. The equipment is awful, broken machines, free weights rusted with extremely worn gnurling. The entire location has a stench. The floors are FILTHY with caked on dirt and grime. This gym is in need of a serious remodel. This is the first 24hr with NO free towels that i've been to. Had to pay $10 for a towel because I thought all 24hrs had towels you can grab and use for free. What a joke.

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Super friendly staff for the most part. The equipment is alright and sufficient although some equipment look kind of old. The whole place inside actually seems old also and in need of more cleaning or just renovating. The mens bathroom have terrible water pressure that fluctuates and has a bit of mold all around. The toilet area in the mens room is also not super clean and kind of ragged. Gets the job done with friendly staff but the cleanliness and equipment might leave you wanting a little bit.I dont use the pool or any of the classes.

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Friendly helpful and responsive staff. Any issue brought to them has been handled promptly. Equipment is maintained. Only issues I have are indoor track needs some TLC and gym is TOO HOT. I have brought this up to staff but was told that Corporate handles the ac and heating settings in gym. Sorry but we are in TEXAS and it is HOT here. AC needs to be set cooler setting at noon before everyone comes in from work. I will adjust my review when CA Corporate adjusts a/c temperatures in gym.

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I went to this gym for almost two years. I love all the equipment, machines and classes they have at this location. The staff has always been helpful and friendly as well.I wouldn't mind paying for they're expensive membership, if they renovated the ENTIRE place. Walking into this place is like walking back into 1996. It's so incredibly outdated. Which is insane to me why they haven't given the whole place a face lift because its actually a SUPER busy gym depending on what time you go, that place gets packed. Not to mention its also in one of the nicer parts of town. Message to the GM - PLEASE just remodel the women's locker room showers AT LEAST. They're so old and rusty and gross, they're never clean, I honestly don't feel clean when I shower there. I find that so unfortunate, there are older clubs in the Austin area with nicer and newer showers that actually look and feel clean.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.4-star.

This business has 70 reviews.

The address is: 10616 Research Blvd, Austin, TX 78759, United States .

The contact number is +1 512-794-9151

This service is listed under Gym .

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