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Gold's Gym Austin Bee Caves stands out with its extensive range of equipment and dedicated staff. The gym offers a variety of classes and training, including exceptional trainers like Mike Miller and Brandon Wright. The environment is motivating, with friendly staff and regular cleaning, making it one of the preferred gyms in Austin. However, frequent issues with equipment maintenance, especially cardio machines, along with complaints about billing practices slightly mar the experience.

Despite some challenges, the gym remains a popular choice due to its comprehensive amenities, thoughtful management, and an inclusive atmosphere for all fitness levels.

Pros:

  • Wide range of up-to-date equipment.
  • Dedicated and helpful staff.
  • Variety of fitness classes available.
  • Clean and well-maintained environment.
  • Friendly atmosphere, welcoming all fitness levels.
  • Child care facilities available.
  • Motivating trainers.
  • Spacious layout despite busy times.
  • Reasonable membership rates.
  • Effective COVID-19 safety measures.

Cons:

  • Issues with cardio equipment maintenance.
  • Frequent complaints about billing and cancellation processes.
  • Locker rooms need improvement.

Location / Contact

Rating Stats

4.1

out of 5.0

17 reviews
5.0
5 reviews
4.0
6 reviews
3.0
14 reviews
2.0
28 reviews
1.0

Reviews (70)

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Good gym to work out at. Would’ve been nice to use a Crossfit rig but we weren’t allowed since I guess it’s for special classes only. The gym has a nice layout with the cardio machines on the second floor.

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When employees ask two people who live together, not be next to each other. They should definitely practice what they preach. All golds gyms employees, we're on hanging on each other. NOT 6 feet apart. Giving back rubs. I completely understand that there are guidelines but when the employees are not doing what they are asking of members that Is not professional.

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This gem is super clean, lots of people using it but lots of equipment still available. Tons of new equipment really nicely Is set up to easily use without feeling crowded. Tons of good options for group fitness including a crossfit like option, yoga, weight classes

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Member with Golds Gym for 25 years plus (family plan). I have had it! Started billing me without my permission, had it on freeze due to Covid-19. Now they are saying masks not required in the gym. Also they keep minimizing the space in the gym for other paid services, meanwhile I getting billed for the same amount. Just cancelled but of course I will get billed another 30 days because they make it impossible to get anyone of the phone to cancel.

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THIS is the location to go to if you care about being safe right now. The employees generally care enough to say something, and most gym-goers are following guidelines well. Some do pass close, and a few lower their masks at a machine, but the Belterra location has more than half the attendees walking around not properly masked, or huffing on the aerobic machines in the CENTER of the floor with no mask on. This gym's layout keeps everybody spread enough that it already is safer. I know the parking lot looks a full often, but I believe this is my safest Gold's around.

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Golds fit is awesome here. Can't say enough good things. Adan, Blaine, and Michael are great and push you to the limit. Those are the only instructors that I have had so far. All have a different style, but they are all great. It's a great way to workout all parts of your body. I feel great after doing these classes for about a month now. Look forward to these everyday

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I've been a member of Golds for about 6 years now. I've reviewed several. This one is my favorite I've ever worked out at. it's not the biggest gym in town, but it's got all of the best equipment. The smith machines are smooth, and all the equipment if very well maintained. Distancing and sanitation guidelines are followed here a lot closer than other golds in town. My best part is being greeted by the front desk attendance when you walk in. You're acknowledged by name on the way in and on the way out. Rayne and the rest of the staff are super nice and awesome at their jobs. These people put themselves at risk working in a gym, and they show up everyday with a great attitude and a smile on their faces.. You can still see it even with a mask on, and that's really amazing !! Thanks Golds Gym Bee Cave, you guys are killing it

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Most of the staff are nice and professional. Five stars.Good upkeep and maintenance. Five starts.Two star for the management and its billing practice. They are not doing their job when it comes to membership cancellation. My wife cancelled her annual membership 7 weeks ago, but last week they renewed her membership and charged for another year. They said it was their mistake and could be taken care of. I waited a week and nothing has been done. And even worse, now they are saying they couldn't find the cancellation request. I have the confirmation email they sent me after the cancellation. How can they not get strait this simple process? Even if someone drop the ball by a mistake (with the benefit of doubt) why would the management and the corporate office just leave the ball and not pick up and fix the mistake?This is second time I am going through this. When we tried to cancel the membership a year ago, they told us to come back later since there were a couple of months left on the annual membership. When we came back, they said they could not cancel it because the manager wasn't in the office. A couple of weeks later it was renewed. We wasted whole annual membership just because of their unwillingness to accept simple cancellation request.Enrolling is a breeze. Why not make cancellation easy like that? Learn from Netflix and Disney. Easy cancel policy actually brings back people.

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My go to gold's, usually pretty busy but enough space to get a workout in if you have alternative machines or exercises. The kid's club staff is great and my wife and I frequently bring our kids here to play.

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This Golds Gym has an Octane 8000...the best ski simulator ever ! They would get 5 stars if their other machines were maintained... photos of the gym are not permitted so no photos to add.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 70 reviews.

The address is: 12480 Bee Caves Rd, Bee Cave, TX 78738, United States .

The contact number is +1 512-263-0700

This service is listed under Gym .

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