Crunch Fitness - Avondale

I'm from stockton ca and I'm visiting in Avondale AZ. So I stopped by crunch to keep up the good work. And its a very clean and friendly place as well as back home..plus they have 3 hydro beds

Its a nice little gym but there are occasionally a group of people will deadlift and get chalk everywhere as well as slam the bar down

Love the placeclean enough equipment for everyoneThe staff are respectful and willing to help you with your goals.A positive environment a place that you could go in on your work out with no one judging you it's a great feeling

Dont sign up to this gym!!!!! Especially for the Personal training. Worst customer service ever !!I need someone to help me .I added the some screenshot on the emails and my bank statment were it clearly show they dont keep their word.Ive been talking to Prath for couple of months. Found no solution also doesnt answer my emails. I emailed him couple months ago asking if they can stop charging me for personal trainer. The personal trainer I choose I guess got another job and left. Never told me anything about what i had to do next . I assumed I wouldnt get charge since he left. Time came and i got charged $360. I asked the front desk who can i talk to and she gave me Prath card. I emailed him and let him know i was no longer intrested to train with someone else since the trainer I felt comfortable with left. He pretty much said I signed a 6 month contract nothing I can do. I agreeed to pay the two more months left. At this point I was very low in money for those two months . Then July came and I got charged again the $360 i emailed him asking why if he mention i signed for 6 months. How was I charged for another month . Once again he said i never went in that he assumed i didnt want to cancel. I asked why didnt he mention those steps when i asked months before. Now i told him to cancel personal trainer and my memebership which i asked multiple time as shown in the screenshot and he guaranteed I wasnt going to get charged for the memership this month I havent been going to this gym since he said I couldnt. I payed once again for nothing. I need my money back. Crunch has really affect my time and money. I deeply regret moving and letting my friend know about this gym.

This organization took over my SHUTDOWN youfit location from 2020, and gifted my bank account with a membership charge in 2021. I have never once been to this gym. Inexcusable business behavior.

I have attempted to cancel my membership since April and have continued to be charged. When I call I am told the manager Prath will call with no return call and that my account has been cancelled. Here we are months later will horrible customer service and extremely delayed responses that lack a resolution. This company should be embarrassed to have a manager like this in place.

Hi, after a little bit of a struggle to cancel my membership. Only 1 person is in charge of this. Prath made thing's right and had open communication with me. Definitely will use this gym in the future.

Trasferred from youfit with no notification. Unauthorized charges on my account. Called to question and was told no refund and that I needed to send a certified letter or come in person to cancel? They don't communicate with certified letters but require me to do so?? STAY AWAY....COMPLETE SCAM! I have never done business with this company and they have no contract or signed authorization from me allowing the charges.

These place is a joke I canceled my service back in March they call me today NOVEMBER 9,2020 and say one of there employees didn’t do there job correctly. And I have a lot of late fees built up over the year. How is that possible if I canceled and another thing it’s on auto pay. The guy even said there’s notes on my account that says it was canceled. But I would still have to pay. I asked to speak to someone above him. He said that would be the owners. So give me that number then he says no.

I cancel the services of this gym months ago and now they are trying to collect hundreds of dollars from me and probably other formers members? What a joke, this company is a scam be aware!! Of course I'm going to dispute the charges. Bad business practices will come with bad business results.