24 Hour Fitness

To start off - since I returned to this gym post pandemic (took a 3 year or so pause?) it have been running down hill1. bathroom - always dirty, overfilled with trash either on the toilet seat, the tampon/pad trash, or all over the floor. Explosive poop diarrhea fecal subtances seems to always find its way to the end of the seat on the toilet.2. Shower - always have the same stains. I have actually went and spoke to the manager about this issue not once not twice but probably a few times. He insisted that they are now addressing the problem but time after time I always find the same stains - brown dry and disgusting. At times there would be women’s diaper hanging over the shower head, a whole large clump of hair clogging the exit where water goes, or really weird strange strong vaginal smell coming from the shower making me want to gag?3. The water fountain- only 1 out of the 4 works? 2 on the top floor been broken since I been here. And one on the bottom, it’s pretty gross and I don’t know when was the last time they cleaned it.4. Unkept - hand sanitizer station are often empty, the cleaning bottles to clean equipments are often - empty, the soap in shower are often also, empty. I included a film of how over the summarized one hour span how many people attempt in trying to clean their equipment with the empty bottle and empty hand sanitizer station. The staff are all gathered in the front (I saw probably 4 of them?) nobody rounds or checkes. Trash are often overflown, and AC is often broken (at least once a week if not once every other week?)5. Lack of choices when it comes to personal trainers - there’s only 1 personal trainer here just makes it hard to make appointments or have choices to pick from. 3 years ago when I was here, there were about 4 or so trainers to say the least. It’s the least of their problems but I thought to address it here.6. Professionalism- when my personal trainer left 24 fitness nobody notified me of this change. I had to find out by trying to reach out to my personal trainer and him telling me he had quit. When I called the gym the staff had told me that he did indeed left but they didn’t realize nobody had notified me? I asked for a refund as my month I haven’t used any, in apologize they told me that I was still gifted the rest of the 4 session despite the refund as long as I do it with the remaining PT of this gym. I said fine- only to find out from the PT that it didn’t count? So now they’re going back on what they said too? Honestly I’m not sure where the membership curtesy lies or the respect for individuals here. I’m honestly really disappointed in how they handled everything from management to staff.I been not wanting to leave review here because I been waiting and hoping they’d fix the problem but I have yet to see the fix. It’s currently 09/2023.

The locker rooms have progressively gotten worse. They stink. The showers stink. There's wads of hair and toilet paper bits and trash all over the floor always. It is NEVER clean and I've never seen a person come in to clean it. The steam room stinks. Half the showers are broken. What an absolute mess. So bummed. I'm hesitant to write reviews but this place is appalling. The management should be replaced, there is no redeeming excuse for running such a clown show. Get real.

Great place to work out plenty machines to work out

The only rowing machine is old and broken. It needs to be replaced.

Not enough of equipment & also there is never towels to wipe down equipment.

Avoid at all cost, they have a high school deal so the gym is full of kids now. Be ready to see five kids on the bench press for the next hour.

Community colleges have weightlifting courses for the cost of half a unit ($23). Equating to <$6 per month.

This gym is always crowded, everyone leaves their weights everywhere, and they keep it at almost 90 degrees inside, its HOT. UPDATE: It's now even more packed. If you think google live shows "not too busy" that's compared to the busy level here. It's almost unusable at all hours. I've tried going morning, noon, afternoon, evening, late at night. I've been going all the way to Lakewood gym to get a half decent workout.

Careful with what you place in your locker. The dogs are on the prowl here. Almost broke my lock. Should have tried the smaller lock to the locker next to mine. Finks... Manager at the time was allegedly "cleaning" the restrooms in the mens locker at the time of incident. Did not find that out until the staff went looking for him and low and behold, I already spoke to the guy who did not mention his title. A man with his dog with long hair just happened to know the manager by name whom was right beside my locker when I mentioned the incident, and was acting weird by my locker whom was mind you. What manager doesn't tell his staff crew to clean toilets? Just saying... ;- ) Oh, the perp was tall too, considering the cuts were straight and not at any sort of angle.Paid for a full year here... Fair warning to other members at location. Cheerio..

Probably one of the worst gyms I've been in. Very little equipment, it's always going to be crowded cause it's a small gym, which also means nothing will be open half the time. I even went at a time where they said they're wouldn't be a lot of people. I did get a military discount which most other gyms don't give so that was a plus but still doesn't make up for the lack of quality of the gym.