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Bay Club Portland, located in Tigard, OR, offers a wide range of fitness and recreational amenities. From rock climbing walls and pools to racquetball and basketball courts, this facility caters to individuals and families. Members highlight the friendly staff, excellent trainers, and a variety of workout classes. Coach Erica, in particular, receives high praise for her swim instruction.

However, despite its appealing features, the club has faced criticism regarding high membership fees and customer service issues. Multiple reviews mention cleanliness concerns and inconsistent pool availability. Be prepared for an expensive but well-equipped fitness experience.

Pros:

  • Comprehensive fitness facility.
  • Friendly and helpful staff.
  • Wide range of amenities including pools and courts.
  • Rock climbing wall and spacious workout areas.
  • Excellent swim instruction from Coach Erica.
  • Family-friendly environment.
  • Variety of workout classes.
  • Good COVID-19 safety measures.
  • Highly trained and dedicated trainers.
  • Modern and clean facilities.

Cons:

  • High membership fees.
  • Inconsistent customer service.
  • Cleanliness concerns in locker rooms and pools.

Location / Contact

Rating Stats

4.0

out of 5.0

25 reviews
5.0
12 reviews
4.0
5 reviews
3.0
8 reviews
2.0
60 reviews
1.0

Reviews (110)

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Expensive. Typical corporate set up. California prices with small town mentality. Poor squash courts.

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I have been coming here for years. The atmosphere is very welcoming, and there is something for everyone to do there. I highly recommend it.

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Came as a guest and was treated like a paying member. Staff went out of their way to make sure I had a good experience. This is a wonderful facility with enthusiastic staff. I really enjoyed it.

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We have been very disappointed in our experience with the bay club. We joined so our kids could have access to the pool for the summer but on multiple occasions the pool has closed for prolonged periods of time.. they have blamed it on chemical imbalance or too much sun screen in the pool. Either way, it’s hard to justify spending this much money on a membership when the pool availability is spotty at best. Do not recommend.

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This club gives us everyone we need, so we really don't have many complaints or suggestions. However, we would love to see more healthier food options available. Their restaurant has healthier options, but isn't open on the weekends, and there are no plant based options in their breakfast station. Example: every smoothie has whey powder or milk. It would be really nice to see plant based options here.

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I cannot recommend this gym. I was a customer and held a membership at this gym for over 20 years. I was recently diagnosed with cancer and cancelled the account in June shortly after the diagnosis. They were completely unwilling to work with me during this time and required an additional two months of payments. It is a shame that this is how they treat their customers and shows a complete lack of compassion in how they conduct business.

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**Update:4 months in & we love BC. Super family friendly & the club is great. This is definitely the right fit for our family ❤️** Original review:We just joined here and are so impressed already - our last club wasn't working for us anymore & so we toured Bay Club and signed up immediately with zero hesitation!The staff has been extremely communicative & helpful, the app is a dream and the facility is impressive.If the classes and childcare are as great as I think they will be, we've found our perfect spot! Yay!

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well run gym with excellent amenities

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Beautiful club and aquatic center.

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I will no longer advocate the use of these specific facilities because of the negative experiences that I have had, including rude patrons, inaccessible facilities, increased theft, poor security, and high membership dues. These factors have made it difficult for me to have a positive gym experience and have led me to purchase exercise equipment for my own personal use at home.poorly trained staff in the front desk who have little to no customer service skills or hospitality training. 2) Lack of above mentioned amenities even though my dues did not go down. 3) Lack of any "adult" employees available to ensure a great experience you would expect from spending upwards of $250-300 per Month forThe locker rooms and pools are always dirty.I would absolutely avoid this place. The quality is fairly nice, but good luck getting the time and space to treat yourself to the workout you deserve. It's just not feasible with the high volume of traffic.Even inside you get the run around. They send you back to email and phone which you don't get any answers, no one returns your call if you leave messages. All they do is to keep charging

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 110 reviews.

The address is: 18120 SW Lower Boones Ferry Rd, Tigard, OR 97224, United States .

The contact number is +1 503-968-4500

This service is listed under Fitness Center .

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