Xcel Fitness is Bend's largest and most well-equipped gym, offering 24-hour access and a wide variety of workout equipment. The gym has a clean and friendly environment, featuring supportive staff and great amenities like childcare and a dry sauna. Many users commend the welcoming atmosphere, helpful trainers, and the dedication of the owners who ensure the facilities are well-maintained.
However, Xcel Fitness has received numerous complaints about its membership cancellation process, hidden fees, and overcrowding, especially during peak hours. Despite these issues, it remains a preferred choice for those serious about fitness in Bend, OR.
Pros:
- Open 24/7.
- Wide variety of gym equipment.
- Friendly and supportive staff.
- Clean facilities.
- Childcare available.
- Dry sauna.
- Affordable membership rates.
- Well-maintained and clean equipment.
- Dedicated owners and management.
- Positive and welcoming atmosphere.
Cons:
- Difficulty with membership cancellation.
- Overcrowded during peak hours.
- Hidden fees and complicated billing issues.
Location / Contact
- Address: 2410 NE Twin Knolls Dr #5042, Bend, OR 97701, United States
- Phone:+1 541-383-3481
- Email:[email protected]
- Website:xcelfitnessbend.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 110 reviews.
The address is: 2410 NE Twin Knolls Dr #5042, Bend, OR 97701, United States .
The contact number is +1 541-383-3481
This service is listed under Gym .
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Richard Ackley
1 year ago
Great equipment and staff. Atmosphere is fitness focused and clientele are respectful of one another. Fantastic experience.
James Yates
1 year ago
Great place to work out early mornings here are very solidary and welcoming for early morning workouts..
Haley Jensen
1 year ago
Super friendly staff and their childcare is amazing and much more affordable than any other gym around. Always clean and while sometimes busy, they have enough equipment to serve everyone
Jessica Loukonen
1 year ago
Xcel Fitness is a great gym! The staff is friendly and knowledgeable, the facilities are clean, and there is a wide variety of workout equipment to choose from.I also highly recommend Jaelyn Israel as a personal trainer. She is very supportive, professional, and she makes workouts challenging, yet fun. She has taught this cardio junkie the joys and importance of strength training!
Jordan Cox
1 year ago
This is the best gym I’ve ever been to! The staff is amazing & environment is great. The staff is especially awesome they’re so positive and helpful. 10/10 would recommend this gym, especially to people with experience they have great equipment.
Zachary Jurs
1 year ago
So far in Bend this has been the best gym. Only thing is, it’s crowded most of the time when I go and all the equipment is pretty out dated.
Alicia Munoz
1 year ago
too filthy and poorly maintained for me to be willing to go there. The organization of the gym didn’t really make sense either… everything seemed very pieced together. A lot of the equipment in this gym should be replaced due to wear and tear. Not a nice aesthetic, predictable, or clean environment.
Kiara Opps
1 year ago
Best gym option in Bend with a wide variety of gym equipment. The office staff are always kind, welcoming, and accomodating.
Emyn Trocméc
1 year ago
Staff is great, but please change the 80s poprock music. Take down at least thirty signs. Get rid of twenty spray bottles. This place feels like a 55+ community center and people are leaving en masse to planet fitness.
Megan Estes
1 year ago
Swell gym equipment, splendid employees, clean , but it's always so crowded and that's very off putting. I've been a bodybuilder for a majority of my adult life and I even feel very uncomfortable 😣. I've been here a year and probably have only went a handful of times. Hopefully they'll reopen the other gym up on the south end by Fred Meyer's. Wishful hoping.