Equinox Berkeley offers a high-end fitness experience with premium amenities and a friendly, knowledgeable staff. Located at 2600 Shattuck Ave., the gym features top-notch equipment, a variety of fitness classes, and personal training programs tailored to your needs.
Despite its luxury status, some users report issues with customer service and the cancellation process. Overall, Equinox Berkeley is ideal for those willing to invest in a comprehensive fitness and wellness package that promises a clean, well-maintained environment.
Pros:
- Exceptional cleanliness and maintenance
- Friendly and helpful staff
- Wide variety of fitness classes
- Top-tier personal trainers
- Quality amenities including Kiehl’s toiletries
- Convenient parking
- Motivating and effective instructors
- Welcoming and inclusive environment
- Luxurious locker rooms with towels and toiletries
- Great app for class reservations
Cons:
- Expensive membership fees
- Crowded during peak hours
- Poor customer service with cancellation issues
Location / Contact
- Address: 2600 Shattuck Ave., Berkeley, CA 94704, United States
- Phone:+1 510-982-5076
- Email:[email protected]
- Website:equinox.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 93 reviews.
The address is: 2600 Shattuck Ave., Berkeley, CA 94704, United States .
The contact number is +1 510-982-5076
This service is listed under Gym .
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Lynn McAlister
11 months ago
$215/month for me, but I think there are discounts for students, certain companies, etc. Many daily fitness classes with motivating and knowledgeable instructors and a slick app to reserve your spot in class. Spin, yoga, barre, pilates, TRX, dance, boxing, and more. Nice showers, eucalyptus steam room, Kiel’s toiletries, free parking, always clean, helpful and hard working staff. Definitely recommend.
alex nikban
11 months ago
Equinox is the worst company ever, do not go to this gym. I was in a car accident 2 months ago and cannot workout, due to physical injury. I sent them a copy of my physical therapy referral, doctors note and proof of the accident and lawyer info. They still refuse to cancel my membership because there isn’t “proof my injury is significant enough” unless I have a doctors note stating specifically I cannot go to equinox.NEVER sign up for them. You’ll be stuck in your membership even if you’re in a car accident and in severe muscle pain constantly. I cannot even believe them, horrific customer service
Meggie Cansler
11 months ago
I love the classes and a cleanGym. It is too expensive for me. I loved it I’m NYC but on a budget now and it doesn’t make sense. But good for you if you can swing it.
Sarah Armstrong
11 months ago
Pros: biggest gym in the neighborhood (the Y has cut back on footprint and hours since Covid), unlimited free towels, spacious showers and locker room, free kiehls (though I wouldn’t recommend the shampoo/conditioner for textured hair)Cons: not enough benches, full of college students, closes too early, mold in at least 3 areas of the gym (that doesn’t get addressed even when reported)
C P
11 months ago
This place has gone downhill. The ceiling in the bathroom is sagging with mold and water damage. The tiles in the showers all around the drains are chipped and missing so you can cut your feet, people leave a bunch of used disposable razors all over the showers, the baseboards have peeled off in the locker room, the stretching mats are coming up at the edges and collecting gross dirt, the front desk staff are always too busy chatting to check you in. It just feels like they know they are the best gym in town and have totally stopped trying. In addition to all this it is extremely crowded- just does not have a premium feel at all. They comment that they appreciate the feedback but don’t correct the issues 🤷♀️The classes are amazing - the instructors are great.
traci coble
11 months ago
The gym is ok, the management staff is the worst. A really bad experience with this place.
Shilov Mani
11 months ago
It's a good gym. A bit too expensive for the services but the equipment is great and parking is good, too.
Sam Tooley
11 months ago
Closes super early (9pm). Steam room is gross.
Eben Perry
11 months ago
I've been a member since October 2022 and had only the best experience here!! Marissa, my Membership Advisor has been incredible since day one!!! She made my onboarding process fun, easy and so enjoyable. Marissa has always been prompt in her responses to me when I had any type of questions.If you decide to join Equinox Berkeley please request Marissa to make your gym dreams come true! Marissa gets 10 stars from me!!!!!Shout out also to Keith F. if you need an incredible personal trainer! Keith doesn't mess around so if your serious about muscling up, hit up Sir Keith! Keith also is very nice, motivating and personable and will make your experience the most!
Amanda Mallard
1 year ago
This does not sound right to us. We would like to investigate further into this matter. Please connect with us at [email protected], mentioning your review, so we can address quickly.