Johnny's FitClub Vista is a fitness center located at 2273 S Vista Ave suite 120, Boise, ID 83705. It prides itself on providing a local gym atmosphere that is appealing for a broad clientele, including those just starting their fitness journey. The gym is notable for its accessibility, being open 24/7, which allows members to exercise any time that suits their schedule. Reviews highlight both the strengths and areas where Johnny's FitClub could improve, especially regarding customer service and management issues.
Pros:
- Open 24/7 providing flexible workout times.
- Convenient location at Family Center At Federal Way.
- Personal trainers available, including praised trainer, Mark.
- Offers a community-like atmosphere, suitable for all fitness levels.
- Staff, including Austin and Nicholas, noted for being friendly and helpful.
- Expansion plans to enhance the facility with more equipment and space.
- Personalized attention and recognition of members by name.
- Some customers have had positive billing experiences.
- Praised for cleanliness and having necessary equipment.
- Positive transformations noted by members with personal training.
Cons:
- Several complaints about difficulty cancelling memberships.
- Issues with overcharging and billing errors.
- Customer service and management responsiveness need improvement.
Location / Contact
- Address: 2273 S Vista Ave suite 120, Boise, ID 83705, United States
- Phone:+1 208-809-8794
- Email:[email protected]
- Website:fitclubboise.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 60 reviews.
The address is: 2273 S Vista Ave suite 120, Boise, ID 83705, United States .
The contact number is +1 208-809-8794
This service is listed under Fitness Center .
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michael lukens
1 year ago
I checked my bank account and saw I had been charged several times twice or three times in the same month the last three months. I've spoken to three different people over the last month, have provided proof, and been told the owner would be contacting me or refunding it ASAP.Once again it's a month later and still nothing. Extremely disappointed and will be contacting my bank to process a charge back.Edit: They called me just hours after I posted my review saying my refund is in process and might go faster if I removed this review. Thanks Teran of the front desk. This speaks wonders of what kind of people own and run this gym.Absolutely do not recommend.
Piqued Gaming
1 year ago
I’ve been a member at this gym for 7 years. It was amazing, I used to be proud of this gym and would tell all my friends it was the spot. And then it moved to vista and the quality of this gun really suffered. Smaller space, less equipment, parts of the floor are ripping up throughout, the water fountain has had a plumbing issue for a year now, and it’s just not clean. Since returning to my workouts after COVID happened it feels like the general cleanliness has gone out the door here.But all of the above are just moot points. I wouldn’t really care if this next point didn’t exist, and it’s why I’m giving it 2 stars. This last week it reached the upper 80s/lower 90s. Instead of making it comfortable and enjoyable to work out in they decided to prop the doors open with rocks and fans blowing air from the back of the main gym area. It was hotter inside johnnys than it was outside. I’m all for getting my sweat on. But I do not want to work out in a space that’s hotter than the outside world. At first I thought that maybe the AC was broken so I gave it a pass. But on the fourth workout where the doors were still propped open the back gym area was nice and cool with the AC on. I don’t know the owner, but after seeing them cheap out on a nice space (there’s a genuine black tarp separating public and employee workout spaces) and equipment I can only presume they instructed their employees to keep the AC off as long as possible to save money. It sucks. Don’t be like that
Chip
1 year ago
These guys double charged me for one month and after they agreed and I explicitly stated when I was going to cancel they still charged me. I have two memberships so that's $65 they stole from me plus tax. Beware of what you're getting into.And johnnys fitness center if I do not receive my money back I will file a small claims. I want to speak with a representative or I will not hesitate to file a small claims.I appreciate you contacting me Ashley, however Connor was very inappropriate and said he would call back, he didn't. So I had to call him, he gave me some excuses and the situation still hasn't been made right. He told me the manager would call me to make it right but I'm not even sure I'll get that call either. I don't want this to be a big problem $60 is a very small amount to be difficult or unprofessional about. I hope I receive the phone call, have a great week.
CUJO
1 year ago
What kind of gym opens at 11 in the morning and isn't even open on the weekends??? What's the point?? People need and work out early. Waiting until 11 is hugely inconvenient.
Meagan Weybright
1 year ago
I started working out at Johnny's Fit club a year ago, at that time I had just had a baby and wanted to get back into shape. I was able to lose the weight, but I struggled to tone and build muscle. I met with Mark, in October, and in just that amount of time he was able to help me lift my flat pancake mom butt, back to life! I have muscles in my shoulders and arms I didn't even know were there. I have a back injury and every workout we do is modified around the injury. Mark is incredibly kind, and full of lots of information. He has really helped reset my mind on my weight and fitness, and food. I honestly didn't know what half the equipment in the gym was for, and Mark has been so patient in teaching me. Mark has me workout and I am building muscle in places I didn't even know had muscles. Mark has helped build my confidence, helped educate me on the gym and its equipment, and showed me that I am capable of doing hard things. I call him the Wizard! He's just that good
Michael Lenoch
1 year ago
Edit: Esteban (manager) could not have been any nicer or more helpful. I am thoroughly enjoying Johnny’s Fit Club now that I have been able to get situated.
Taryn Spence
1 year ago
I love my gym and all the staff that work for Johnny Fit Club. I’ve been a member of this gym for 4 years now and have nothing but nice things to say. Being a woman in fitness is hard to find a spot sometimes where you can feel comfortable and this gym was just that for me. I was able to build my confidence in the gym and start a whole new lifestyle because of it.
Chris Jones
1 year ago
Gym is always clean and has everything I need for a great workout. Nothing beats 24/7 and being able to access whenever I am in the mood. I did personal training with Mark and don't think there is anyone more knowledgeable to train with. I can’t speak highly enough about these gyms and the staff.
Rae Barney
1 year ago
UPDATE: I did get a response after posting this from the manager, Esteban. He was very kind and helped me get my issues resolved. He is an asset to the gym and very polite. It was nice to have a positive experience.Too bad zero stars isn’t an option. I don’t often leave online reviews, but I felt I had to. I cannot urge you enough, if I can’t dissuade you from joining, at least do NOT sign up for personal training at this gym. This is the most poorly run business I’ve ever encountered. I have been emailing, texting, calling, and leaving messages, not to mention begging, pleading, and slamming my head against the wall trying to get help from management and they absolutely will not respond. It’s terrible. My trainer left and there were only two others, neither of whom have the availability for the sessions per week I paid for. They basically gave me one day per week at an extremely inconvenient time and that’s too bad for me, that’s just what I get. I can take it or have none at all and just keep paying. They did not contact me when my trainer was leaving and offer to help, they waited until I contacted them and when I finally got someone, they said if we can’t find anyone to take over my 3 sessions per week, they would not charge me my final payment for sessions. We couldn’t find anyone but after 4 weeks of begging and pleading, time ran out and I got charged anyways. Another $250. It’s like they’re not replying on purpose to waste time and get another payment out of me. They’re selling more training sessions than they can provide. They’ve completely derailed my fitness progress with their poor management. I will say, the two trainers they do have at vista are both fantastic, which is why they’re both booked solid and can’t take any more clients. It is not their fault that the gym is run so poorly. Cedric and Mark are wonderful. Beyond that, I can’t recommend this place to anyone. It’s cheap for sure, but just pay more to go somewhere that the staff will actually provide service if you need it.
Cianna Wyshnytzky
2 years ago
Older equipment, but has everything most people need for a low price. It's fascinating how so many people don't rerack weights and put other equipment (e.g. steps, mats, etc.) away when they are done. Reracking helps others know a machine or spot is open, and some people cannot lift heavier plates off machines without assistance. Bathrooms are frequently messy.