Crunch Fitness - Boulder

Terrible to deal with!I attempted to cancel my membership by phone several times. They told me I had to come to Boulder crunch to cancel it. I was too busy to make a special trip to Boulder so they kept charging me over $30/ month. I haven't been there in at least 7 months yet they still charged me after asking them to cancel my membership at least 5 times.After getting cc fraud and my card didn't work anymore they kept charging me. I called them to tell them what happened and I don't come to Boulder often. They said come in person or we will keep charging you every month.These guys have no ethics. If you end up abroad, out of town, whatever and want to end your membership they will not let you! They keep charging you until you physically come in to the gym.I finally made it to Boulder and canceled. I told them if they ever want my business again they will have to refund me for 3 months (they took 7 months of my money and wouldn't let me cancel). I thought this reasonable given how terrible they are. They said they would talk to their manager and email me. They did not, however they are calling me non stop to get my money.Update: after telling me that my membership was canceled when I went there in person, I called today to verify it (after reading all the negative reviews) and they said I still have an active membership. So I get to go back to Boulder yet again!Stay away!

Just came back home from school gym is cleanest it’s been. Manger was super helpful in getting my account back and running staff was super friendly and awesome a

Went for a work out today staff was really helpful in setting me up for a membership (Raul specifically). Gym was neat and overall great vibe

I have worked out at crunch for 3 years and I absolutely love it. Some of my favorite things about it are: the price, the sauna, the cleanliness, the machines, and most importantly the culture.

I started working out at crunch around 5 months ago and it has by far been my favorite gym. Not only is the place kept clean and tidy but the employees are so nice. Always a happy face to greet you at the door and say goodbye when you leave. I started using their personal training program around 4 months ago. Since then I have had 3 different trainers due to travel and illnesses. By far my most favorite has to be my current trainer Zain Farooqi. He is super supportive and encouraging and not only keeps me on track in the gym but also outside of it. He constantly follows up with me about my progress and nutrition which is super helpful when trying to keep myself accountable. I can’t recommend him enough, he will help you get to any and every goal you set and break it down to show you it is achievable. Looking for a trainer, get Zain.

The staff genuinely cares about its members. This is the only gym I have seen the General Manager in the men’s bathroom with a mop which shows how much cleanliness means to them! Right on!

Best Crunch Fitness in the world HANDS DOWN!! Sweetest staff, best equipment selection, fun community, spacious, awesome music, and outstanding cleanliness. Rachel is the best manager of all gyms of all time - @HighwayFit_ #fitness

This location is poorly managed. The women's locker room is always filthy. I can rarely find a sanitize bottle and filled paper towel dispenser. Today there was another person dropping his weights for AN HOUR. It was ringing throughout the gym. I couldn't get away from the noise. I finally asked the guy at the desk to ask him to stop and he said he was the only person working and couldn't leave the desk. Only having 1 person working at a gym is unacceptable. What if there had been an injury? I cut my workout short because of the noise. I could still hear it in the locker room with my buds in and the music on the gym speaker. When I came out there were 2 people at the desk and the weights were STILL being dropped. So, was it that he couldn't leave the desk or it wasn't that big of deal to him?

New member at the Boulder location and have to say it’s really turned things around the last 6 months! I was really insecure about my lighter pigment skin tone, and the tanning specialist Lauren got me the perfect spray tan that i’ve been able to keep up with for the last few months! Not only is my confidence in the gym improving, but my life outside of the gym has as well! There’s no better feeling then being greeted by the amazing front desk team here at Boulder before every workout too! Great work Rachel!

The gym is fine but terrible business practice. Won't let you downgrade or cancel your membership over the phone and will force you to pay another months fee when you want to cancel. There's no problem with the gym itself but the terrible reviews are obviously because they have exploitative business practices that they claim are for privacy and security reasons when in reality they just want you to pay moreEdit:Just let people cancel over the phone it is really not that hard.Also get rid of the 30 day advance notice requirement.... we have computers which make this kind of thing instant now if you haven't heard.Under the veil of sympathy is bad business, lies, and exploitation from owners... 0 stars if I could