Planet Fitness at Crescent Plaza in Brockton offers a comprehensive fitness experience with a variety of equipment and amenities. The gym boasts a clean and spacious environment, with well-maintained machines and friendly staff. Members can enjoy additional perks like tanning, hydro massage chairs, and a judgment-free workout zone. The facility's convenient location and extensive opening hours make it accessible for individuals with varying schedules.
Despite its many advantages, some members have reported issues with management, billing, and a lack of enforcement regarding mask-wearing. These concerns highlight the importance of understanding gym policies and customer service quality before joining.
Pros:
- Clean and spacious environment.
- Friendly and helpful staff.
- Variety of well-maintained equipment.
- Judgment-free workout zone.
- Tanning and hydro massage chairs available.
- Convenient location with ample parking.
- Extended opening hours.
- Affordable membership options.
- Classes available for different workout needs.
- Good atmosphere and welcoming environment.
Cons:
- Issues with management and customer service.
- Billing and cancellation problems.
- Lack of enforcement of mask-wearing policies.
Location / Contact
- Address: 715 Crescent St, Brockton, MA 02302, United States
- Phone:+1 508-510-4936
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 715 Crescent St, Brockton, MA 02302, United States .
The contact number is +1 508-510-4936
This service is listed under Gym .
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Gregg Rubio
1 year ago
I went one day and CANCELLED in person (old injury flared up) and I have been charged for four months straight. I even paid the one time annual fee and am not asking for that money back,When I asked for the owner’s phone number, the woman told me she can’t give it out for the NH owner.You can look it up and see I haven’t been since I CANCELLED. DISRESPECTFUL WAY OF DOING BUSINESS AND I HOPE PEOPLE NEVER SIGN UP TO GO THERE.It’s not about the money, it’s about doing what’s morally right and if I hadn’t checked my bank account I would’ve kept getting charged.If the owner cares, they would reach out to me.
Ruth Francois
1 year ago
My favorite gym place. Planet Fitness is where to be.
Craig Sampson
1 year ago
Staff is awesome here. Special shout out to Anthony and Tracy. I left my gym belt here a few days ago, they put it aside and gave it to me today as soon as I walked in. They’re always on top of keeping the machines clean, trashes empties and sanitizer bottles filled. Stop in and say hello to them, always friendly!
YASAR DIMASHQI
1 year ago
The center is badly managed. the manager that hates Brockton customers should not be in our city " the city of a diverse community". She carelessly caused problems for me and my 13-year-old son caused big stress for him by carelessly calling the police for no reason and exaggerating situations, and endangering us. She acted with me as if I am a criminal. She was forcing me to sign a document for my son that I can't read on the computer. asked her to do it later or send it to my email so I can read it slowly and translate it, but she refused. I told her I will not let my son practice at that time but she still asked me to sign or leave "both" . then she called the police as a punishment. Fortunately, I was out of the store when 3 cars of Brockton police reached. What a waste of time and money for our city police and what a careless manager that endanger people's life I called the head office and complained about what she is doing but they did nothing.
Kelsie “Kay” Bee
1 year ago
💖 …
Mina gergis
1 year ago
The best food
Tom Barbato
1 year ago
very satisfied being a member, great staff.
Brittany B
1 year ago
The staff there are really nice and sweet to talk to, especially when they greet you hello and goodbye. Really wish they fixed more of their machines often, but there's enough to do overall.Personal Note: WASH YOUR MACHINES WHEN YOU'RE DONE PEOPLE! ITS DISGUSTED IF YOU DON'T AND YOU WILL BE JUDGED BY ME (even though PF is a judgment free zone.....)
Candida Monteiro
1 year ago
Very polite and friendly stuff ...
Scott t
1 year ago
Never sign up for this place is way too hard to cancel. They don't let you cancel online and when you go in to cancel they give you a hard time