Planet Fitness located in Starlite Center offers an affordable and welcoming environment for fitness enthusiasts of all levels. The gym is known for its clean facilities and attentive staff, creating a comfortable space for members. It operates 24/7 on weekdays and has flexible weekend hours, accommodating various schedules. While the gym is compact, it is well-equipped with modern machines and amenities like tanning beds and hydro massage.
Despite its advantages, Planet Fitness has received mixed customer service reviews. Some members faced difficulties with cancellations and inconsistent staff behavior. However, the low-cost membership and inclusive atmosphere make it a viable option for many.
Pros:
- Affordable membership fees
- Clean facilities
- Friendly staff
- 24/7 weekdays operation
- Good variety of equipment
- Hydro massage and tanning beds included
- Welcoming and judgment-free zone
- Convenient location
- Classes and personal training available
- Not crowded during non-peak hours
Cons:
- Inconsistent customer service
- Difficult cancellation process
- Dirty locker rooms and restrooms at times
Location / Contact
- Address: 8081 Brooklyn Blvd, Brooklyn Park, MN 55428, United States
- Phone:+1 763-424-4447
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 110 reviews.
The address is: 8081 Brooklyn Blvd, Brooklyn Park, MN 55428, United States .
The contact number is +1 763-424-4447
This service is listed under Gym .
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Fuechai Vang
1 year ago
I think it's a pretty good gym. Nice staff, lots of amenities, and very cheap compared to other gyms. I'm probably not going to go to this one though since there are no free weights. It just depends on your preference of working out / exercise. Great environment, just not the greatest place to go if you're looking for free weights and heavy lifting routines.
Pene Hope
1 year ago
I love the new location, it’s convenient. Only thing, it says 24/hours on the door but in google, it says closed. That just a bit confusing? Other than that, I really love it 🥰 …
Mark Mclarty
2 years ago
It would be a five star except for the trash that has totally taken over the parking lot.
Jennifer Stein
2 years ago
The gym itself is great, but you will encounter the dumbest drivers in their parking lot.
Jenn Kucera
2 years ago
What I like about this gym is the no judgement zone and staff very friendly and plenty of gym equipment to choose from!!
DJ McMoil
2 years ago
Deceptive and difficult regarding cancelations. The manager, Amanda, is very rude and condescending.
Diva
2 years ago
I love the hydromassager. I wish they had Zumba classes but they do have a trainer.
Cloudz
2 years ago
Gotta work for that body you want!
Deon Christian
2 years ago
most of the staff here are really rude lmfaooo do not come to them for questions or anything they will give you attitude like it’s not their job. they all act bored or like you’re bothering them. not worth the $$ for the membership you are better off elsewhere with better environments.
RAVI GUPTA
2 years ago
Had a terrible experience with employee and manager providing customer service at this location. They don’t take responsibility for their mistake and charged me with an extra month of membership. A new employee made a mistake and provided me with the wrong information. Employee insured me the manger will call and fix the problem. Manager didn’t get back to me and When I called she didn’t provide assistance or fix the issue. I will never go back to this place ever again!!