Planet Fitness

I have tried to cancel my membership through a letter and over the phone as at this point I do not care to take risk and that's my choice. They refuse to cancel and hang up. I've reported this to the BBB as they keep deducting from my account as well. Just because some people are ok with entering a gym during a pandemic doesnt mean everyone is and they should honor that. Unfortunately I have a job that requires I take every safety precaution I can not to get covid and bring it to work. We manufacture supplies that are on the frontline of not only covid but other VERY necessary supplies within the medical community. Now here is another letter to Brooklyn Park owners. CANCEL MY MEMBERSHIP. Save the memberships for people that want to be there and dont mind taking some risk.

I was a premium member until my guest was deny and asked for birth certificate by a Spanish lady who works their. I told her since she's denied my guest, I wanted to down grade. She was very disrespectful and she cancel my membership.

Place looks decent enough. I was there today to try to join. But they won't let people pay for the entire year up front. I can't have monthly dues for personal reasons. For this reason alone, I will end up joining lifetime.

Cashiers have the worst attitude with me everytime I come in so I just dont bother to speak to them unless I need to buy a drink or pay my bill. Attitude is disgusting. When I find a new gym I'll be breaking my contract there

I personally take Planet Fitness' mantra of "a judgement free zone" seriously, as I have serious insecurities with my body right now.So, when I was looking for a gym to put my insecurities to rest, I kept coming back to PF. Since I bought my membership a little over a month ago now, I've had a wonderful experience from the friendliest of friendly staff greeting you when you come and go, to the other gym members themselves doing the same. It truly makes my time in the gym much more enjoyable! I do not see myself going elsewhere!

I honestly wish I could use your services, as a member of the Planet fitness in Brooklyn Park. The establishment is always clean, the staff are wonderful and helpful. The Only problem I have and the reason for the bad review would be the past 4 months, way too many people will be in the gym without masks. I am not talking about the treadmills, this is in the mandate. I am however talking about the weight/ machine section. It dose not matte what day or time I have tried to workout, there are at least 10 to 15 customers not wearing them. their are 4000 to 5000 people a day in MN that are positive for covid-19 and at this point 250,000+ dead in the USA. This is not acceptable.

Equipment always feels grimy, free weights are strewn all over the place most of the time. Locker room is dirty as well. Took them 5 days to fix a leaky urinal that left pee over the bathroom, atleast it’s cheap. Elk river location is more enjoyable but isn’t close to where I live hence why I’m switching to anytime fitness.

They need to make sure all equipment are working. Because of social distancing it makes it hard if some machines are not working. Also, needing to better regulate mask policy. Overall not a bad gym to go to. You get what you pay for.

Super clean! Coming during Covid times. I was worried at first due to the reviews but so far its super nice.

Never clean. Equipment worn out. Employees aren't helpful. Least updated and maintained Planet Fitness I've been to. As I work all over the Twin Cities, I've been to over a dozen of them. Also, 8 days after my monthly dues came out of my checking account, one of the members told me I needed to update my credit card information. I'm wondering if management is running a scam out of that gym.