24 Hour Fitness in Buena Park offers a range of amenities, including a pool, hot tub, sauna, steam room, free weights, machines, and cardio equipment. The facility aims to provide a comprehensive workout environment with various options for fitness enthusiasts. However, frequent complaints about cleanliness, broken equipment, and limited operational hours have drawn mixed reviews from its users.
Despite some positive feedback about friendly staff and a decent layout, there are significant concerns about maintenance and customer service. Many users report equipment malfunctions, unsanitary conditions in locker rooms and showers, and the gym not being open 24 hours as advertised.
Pros:
- Extensive range of equipment.
- Includes a pool, hot tub, sauna, and steam room.
- Friendly and helpful staff.
- Convenient location with ample parking.
- Never exceedingly crowded.
- Good layout for social distancing.
- Various fitness classes available.
- Knowledgeable trainers who provide workout guidance.
- Plenty of cardio machines.
- Great for early morning workouts.
Cons:
- Poor maintenance and cleanliness.
- Frequent equipment breakdowns.
- Limited hours, not open 24 hours.
Location / Contact
- Address: 8430 On the Mall, Buena Park, CA 90620, United States
- Phone:+1 714-236-1800
- Website:24hourfitness.com
Rating Stats
Reviews (124)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.2-star.
This business has 124 reviews.
The address is: 8430 On the Mall, Buena Park, CA 90620, United States .
The contact number is +1 714-236-1800
This service is listed under Gym .
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何芳
6 years ago
Horrible place, the manager was so bad, not friendly at all, I don’t understand that how he could work here!
Maria Chavez
6 years ago
The Sales Manager never got back to my voice call and the staff at this location are very poorly informed. Very disappointed in my experience here. :-/
Saboor Qaderi
6 years ago
Very drity most of the equipments are out of order the sona room is out of order most of the time the management of this place is don't care about the customer's concerns.
John Reed
6 years ago
The worst 24 hour gym I've ever been to. This place is a dump. Staff is 3rd class and unable to answer simple policy questions.
Jared Ullrich
6 years ago
This place is great. I'm visiting from Colorado and this 24 Hour Fitness made a me feel like I'm at home! Even on vacation, this is the best way to start the day!
James
6 years ago
This place really needs to service their elliptical machines and treadmills. All they need is a little service. They're just letting these expensive equipment slowly die by not keeping them fresh and afloat. Who is the manager anyway, and what is he/she doing?
Teresa Mejia
6 years ago
Went in to get a membership but was treated like merchandise instead of being shown the place and treating me like a customer. My friend was there for moral support, who had a membership, and the guy insults her body and calls her rude as he was pushing sells on me. Do not apply or go here. Go to other locations around there instead.
Steven Koenig
6 years ago
Total pit. Antique equipment that doesn't work in all areas. The used toilet paper thrown on the ground in the bathroom is disgusting. This gym is a cesspool and I can't believe that I, or anyone else, would pay 24 hour fitness big bucks for a dumpy gym...
RJ Johnson
6 years ago
Most of the time you get charged for losing your key but they were nice and they help me to open my locker without any hesitation. The pool is bigger than any other pools at other 24 hour fitnesses
mele J (Bebe)
6 years ago
2017 Okay so i see all this reviews Old reviews that is okay Thank You for the reviews feed backs but some sound like there just butt hurt for little things. Okay that is there opinion and there feeling nice. Okay so n e ways week one just started this week with my husband. So far so good people been great Staff Jovoni is really funny and nice very helpful i really felt comfortable. Next week i have a trainer. Im pretty sure its gonna be very exciting. The lockers/restooms/showers are big lots of room clean! A plus. But one thing need to be replaced is the SCALE!