Planet Fitness in Farmers Branch, TX, located in Valwood Plaza, offers a welcoming and clean environment for individuals of all fitness levels. With recently updated equipment and a friendly, attentive staff, this gym has earned praise for its cleanliness and customer service. Most of the negative feedback stems from temporary inconveniences due to ongoing renovations and occasional equipment maintenance issues.
However, members appreciate the affordable pricing and the range of amenities, including free training and hydro massage chairs. The gym operates 24/7 on weekdays, though weekend hours are more limited. Overall, Planet Fitness stands out as a solid choice for those seeking a clean, supportive, and cost-effective workout environment.
Pros:
- Friendly and helpful staff
- Clean facilities with constant maintenance
- Wide range of updated equipment
- Affordable membership options
- Open 24 hours on weekdays
- Hydro massage chairs and other amenities available
- Free training with membership
- Spacious and not overly crowded
- Welcoming atmosphere with no judgment
- Great customer service
Cons:
- Some equipment is occasionally out of order
- Limited weekend hours
- Renovations causing temporary inconvenience
Location / Contact
- Address: 2740 Valwood Pkwy Ste 147, Farmers Branch, TX 75234, United States
- Phone:+1 214-814-5878
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 2740 Valwood Pkwy Ste 147, Farmers Branch, TX 75234, United States .
The contact number is +1 214-814-5878
This service is listed under Gym .
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Jimmy Sanders
2 years ago
Most PFs are nice, this one is dimly lit like they are trying to save power at the sacrifice of everyone's safety.This location is one of the few PFs that seemingly makes everyone wear a mask while working out, even though no one is within 10ft and mask makes everyone nauseous to do so and other PFs only require a mask when walking around or if someone is near by. Strange. I won't be back.
C TX
2 years ago
Equipment was dated, most of it didn't work correctly. Tanning bed bulbs haven't been changed in forever. Locker room stunk. Can't find a reason to come back to this location.
Blake Nau
2 years ago
Poor leadership from the manager (male) in regards to enforcing mask mandate and equipment with social distancing signs. When alerted of such violations @ a breaking point dudes response was you have to let us know.......... wrong! It's the facilities responsibility along with your JOB to make sure all members are following the rules. Guys I'm not going to tell you how to do your job and for that reason I'm out!
Lady Red
2 years ago
Love it and I like the personal training service that is included in membership alone with the water massage bed those two things alone are worth the membership and of course they're very flexible hours.
Laura Sigman
2 years ago
The gym is a great size so it never feels overly crowded. I've also been working with a trainer for a few weeks now and it has been a great experience! Very friendly staff
matthew matthey
2 years ago
They require masks at all times, which makes breathing difficult. The treadmills and cardio are all shut off. And if that night cause you to cancel your membership, brace for the "buyout fee". This ace is garbage. Dimly lit and barely staffed. Do yourself a favor and join literally any other gym.
Sonja Pennington
2 years ago
My first time there was great!! I was there for about a hour. Just getting in sync with the process. The guy at the front was very helpful . The facility is very clean. The sanitation stations are everywhere!!
Anthony Longoria
2 years ago
Good place to get a workout at, staff keeps up with use and equipment is always clean. Best time to go is at night time as there is barely anyone there but still a very clean and presentable gym with friendly staff
Brandy Riojas
2 years ago
Love coming here early in the mornings! Staff is friendly & I always see them replacing the hand sanitizers & the disinfectant spray for the work out machines. The restrooms are clean as well, which I L O V E!!! I haven't seen people without a mask? I'm not sure what time that's going on at, bc that rule is always inforced when I go in. Last time I forgot mine & they told me I needed my mask. I was like NOOOOO I left it in my car!! I told the guy I'd be & he said Sorry we just have to inforce that for your safety & others safety as well. I told them no worries, i never forget it but idk where my mind was that day lol.
Drake LeFevre
2 years ago
Great place to work out. The staff has done a great job of keeping things clean and everyone in the gym is sensitive about mask wearing and respectful. No judgment and easy feelings