single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Pivotal Fitness - West Ashley located at 1401 Sam Rittenberg Blvd, Charleston, SC, offers a 24/7 open gym experience with a range of fitness equipment and classes. It provides a clean and spacious environment, with a special Kids Zone for parents. Staff members are friendly and personal trainers are highly praised. Some reviewers have highlighted issues like cleanliness and communication problems while trying to cancel memberships, but many appreciate the supportive community and reasonable pricing.

Pros:

  • Open 24/7.
  • Wide range of equipment.
  • Friendly and helpful staff.
  • Affordable monthly fee.
  • Spacious workout areas.
  • Special Kids Zone available.
  • Supportive community vibe.
  • Variety of fitness classes.
  • Knowledgeable personal trainers.
  • Clean environment.

Cons:

  • Issues with cleanliness in restrooms.
  • Difficulties in canceling memberships.
  • Communication problems with management.

Location / Contact

Rating Stats

4.0

out of 5.0

17 reviews
5.0
3 reviews
4.0
4 reviews
3.0
5 reviews
2.0
41 reviews
1.0

Reviews (70)

author-img

Been working out at Pivotal for around 15 years. Well, I was. They wouldn't adjust their price to what I was willing to pay, which I thought was plenty fair for what you get. They got 2 stars due to location (it's on my way to work) and it is 24 hours.But other than that the new location is a disappointment compared to the old one. Layout is horrible, much smaller, which explains why there is less equipment. A lot of us saps thought they were moving to improve the gym, but come to find out, and if i'm incorrect I will apologize, they were forced to move because they are razing that side of the shopping center and building a new Publix over there. And the "new" equipment? That's hilarious, they only re-painted a lot of the old equipment. I never use the restrooms but some regulars I talk to tell me sometimes it doesn't seem like they've been cleaned for weeks. I see the dust and grime build up myself on the gym floor.I hear a lot of the cardio equipment is in poor condition/in need of repair also.Want an example of our frustration? The photo of that dysfunctional fly/rear delt machine is from August 11th, and it had been broken for days prior to the photo. I'm writing this review Sept 3rd, 2023. The old gym had TWO of these, which were always being used. And they really don't have any substitute anywhere else in the gym.All I can suggest is do your research and definitely do a week or two trial run before you pay anything. And I am certainly intrigued by all those well written, glowing 5 star reviews.. gotta be a different location. Unfortunately, this gym killed my mojo.

review image
author-img

I am in the beginning stages of working out and eating healthier. Jordan has been an amazing asset to my journey!! She is there to help even when we are not in a session. She motivates me to go further than I ever thought I could and I love it!!!

author-img

Staff are friendly and helpful. Facility is clean. Members are social and positive. Pivotal fitness is by far one of the best gyms I ever joined.

author-img

Equipment needs to updated and the adjustable benches are on their last breath but a good place to get a good set it in

author-img

Great experience every time I walk through the doors. Nice and clean. Everyone is knowledgeable and friendly. 👍🏻 …

author-img

Great gym! Friendliest staff I’ve ever met. Highly recommend

author-img

I was a sent a free week trial membership from the website. Tried to sign up. Was texted that someone would be getting to me soon! Hours went by nothing. I called to make sure they were open. Only got voicemails that someone would call me back. Hour later nothing. Called again, same game. Nothing! Drove over to Pivotal to just sign up for a year’s membership. Couldn’t even get in to sign up, needed a barcode to enter. I asked someone going in how you sign up. She said when someone is actually here. So, off to Golds I go. Horrible business plan!

author-img

I use the little neighborhood Pivotal gym in Hanahan and think it’s great. This facility is small in scale and not fancy, but has a variety of equipment for different levels of users from hardcore powerlifters to midrange athletes to older people (like me) trying to stay in shape. Staff is friendly and helpful and NO PRESSURE!! If you’re looking for a boutique or a lot of classes, you should look at another location, but this one is convenient and suits my needs.

author-img

In the dazzling realm of fitness perfection, this Pivotal Fitness Gym emerges as an awe-inspiring sanctuary, artfully blending impeccable cleanliness and remarkable affordability. With an aura of spotless tidiness enveloping every corner, this haven of hygiene ensures an enchanting experience, where safety and serenity intertwine effortlessly. The staff's unwavering dedication to maintaining pristine facilities shines through, making fitness accessible to all. Pivotal Fitness stands as a beacon of integrity, a symphony of cleanliness and value that resonates with the soul, leaving an indelible mark on every visitor's heart.At $35 a month, it offers great value compared to competing gyms in Charleston.

author-img

Cool place machines are spread out very open with nice free weights little to none people depending on time

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 70 reviews.

The address is: 1401 Sam Rittenberg Blvd, Charleston, SC 29407, United States .

The contact number is +1 843-738-2078

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos