Pivotal Fitness - West Ashley

Great gym. Very large. Lots of equipment. Staff is great. Matt is my trainer. He listens to my specific needs and creates personalized workouts for me (I am 58 years old).

Great gym, people there are great. I’m a night owl so it’s great coming there after a long day of work ! S/o the staff for being great and friendly. I’m a used car manager at a dealership so I always go back to where I’m most welcomed and treated well !

Walked in to Pivotal fitness, I was greeted by Nick, with a smile. Very friendly, welcoming, and helpful. Signed up that day. Affordable and has anything you need to build muscle and burn fat. I met with Matt, one of the personal trainers, the following week. Matt had a cool personal training background in multiple cities and states and was very knowledgeable and supportive. The workout areas are spacious with high ceilings and large square footage. Solid gym.

Solid gym, reasonable prices, good people. Plenty of free weights and weight machines, and lots of cardio equipment.

Awesome gym. Lots of equipment and plates. Plates couldn't be better kept, but great for Charleston.

Great gym with awesome people.Awesome classes and a lot of equipment.

Excellent Gym! Excellent Staff! My favorite is Summerville location! Spacious, clean and comfortable! Downtown location is so so.

Great open floor plan tons of machines and room for free weight workouts and significantly cheaper than some of the obvious competitors in the area.One thing to be wary of is a lot of folks on Reddit/reviews said they are shady when it comes to canceling your membership. Pretty standard in the industry unfortuently but if they could shake that practice they would really make themselves stand out! All the other components for a good gym are there.

I had a personal training session with Jordan today. She was extremely helpful and made the session fun. She helped a lot with my form and teaching me new machines I have not used before. If you are looking for a personal get Jordan. Also the gym is amazing, great atmosphere!

If I could leave zero stars, I would. When the gym changed locations in August, they took away access to their functional fitness area which gave us access to a space for "CrossFit" type workouts. Since I no longer had a space to do these workouts but was still paying the same price, I let Nate know that I wasn't going to renew my membership after he approached me and asked me about it. He then asked what it would take for me to stay and I said access to the "Forge" area so I could continue to do the workouts I was doing in the former location. I gave him a solution to this problem and said he would check with the owners. Fast forward, I was duped into an 18th month contract on the promise of having access to that room. I was promised access by November 1st. As of January 3rd, there was still no access to that room and Nate NEVER had the decency to call and update me or REFUND me the money he took from me. This is the WORST customer service I have EVER experienced from a gym. And not to mention, I had to email him on my own accord to request a refund of which he said he would call me about and then still NEVER called. This gym needs new management that ACTUALLY cares about the members and doesn't make fake promises to dupe people into paying for a membership.