Onelife Fitness - Chesapeake Square Gym offers a comprehensive fitness experience with extensive facilities, including a swimming pool, sauna, steam room, and ample workout areas. The gym is renowned for its friendly and supportive staff, who contribute to the clean and welcoming environment. Personal trainers are highly praised for their expertise and motivational skills.
Despite its many strengths, the gym faces crowding issues during peak hours, and some equipment shows signs of aging. Additionally, there is room for improvement in customer service policies, particularly regarding members' concerns and their account management procedures.
Pros:
- Extensive facilities, including pool, sauna, and steam room.
- Friendly and supportive staff.
- Clean and well-maintained environment.
- Highly rated personal trainers.
- Variety of workout areas and equipment.
- Reasonable membership fees.
- Childcare services available.
- Convenient opening hours.
- Cinema room available.
- Strong sense of community and positive atmosphere.
Cons:
- Can get crowded during peak hours.
- Some equipment is old and poorly maintained.
- Customer service and account management needs improvement.
Location / Contact
- Address: 4628 Portsmouth Boulevard, Chesapeake, VA 23321
- Phone:(757) 465-6900
- Email:[email protected]
- Website:onelifefitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 75 reviews.
The address is: 4628 Portsmouth Boulevard, Chesapeake, VA 23321 .
The contact number is (757) 465-6900
This service is listed under Fitness Center .
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Samantha Hoversten
1 year ago
I’ve been to two of the VB locations, this one in Chesapeake is my favorite. The staff is friendly and welcoming, they are constantly cleaning and they have done some really cool renovations and added tons of space for lifting.
Jennifer Perry
1 year ago
I can not emphasize enough on the staff and facility at this OneLife! Kathleen at the front desk Joey the manager Cody one of the personal trainers! The facility is super clean and the staff go above and beyond in all ways to help guide you and be of support on your healthy life style journey. Highly recommend isn’t even the deserving words!!!!!
Keith
1 year ago
Great staff, good hours, most equipment is good. There is some that probably need to be replaced instead of repaired. They took out the basketball court and added more room for weights, squats, etc.
Kieran Morris
1 year ago
Please fix sauna to respectable temperature rather then insulting members by removing thermostat and locking up the temp dial, that's like a middle finger, please Google what temp a sauna should operate at. Imagine I came to fix your furnace and instead I put a lockbox around your thermostat and took out the batteries instead of fixing it. Is this a lack of money, competence, care or what? I believe in your guys capability to maintain the function of a basic amenity - happy new year and please fix your sauna in '23!
Bianca B
1 year ago
Love this location! Hours for kids club is awesome! I get to workout and feel safe with the ladies working the kids club. Only thing is the water tastes gross. Lol
Rachel Deaton
1 year ago
Y’all need a trainer?! DELONTE is your guy!! He’s incredibly talented and intelligent. He takes pride in his work & listens to his clients. He is well versed with mobility, strength training, stretching etc. he’s amazing and y’all need to join this gym if only for him!!
Elias Albarracin
1 year ago
Great gym and great staff however I don’t understand how or why you close a steam room and sauna 30 minutes before you close. The people who come close to close are working people who can only make it at that time and are punished because of it. This policy should have never been put in place and a lot of us night time goers will be looking for another gym if this doesn’t change back.
Shonna Johnson
1 year ago
Great place to work out. Clean environment and plenty of pieces of equipment. I love using the women’s workout room.
Aaron Hope (The Salty Medic)
1 year ago
Edit to my prior negative review : The facility is great but the overhead company needs some help in the customer service department. The cancellation process needs to be amended.Shout out to Joey for walking me through the way they do business. It turns out that the overhead company's version of 24 hours is more like a week. They did get back to me.The machines are in good working order without any real downtime. There's enough room for everyone to pick their favorite spot. Yes they have enough deadlift platforms, which is a lot. There's almost always someone taking laps through the workout areas cleaning house either with the backpack vacuum, or laundry, or wipe downs. Overall a really solid gym.
c drew
1 year ago
Here's a shout out to yoga instruction Jaye. I've been taking yoga classes at Onelife Chesapeake Square for many years. Jaye has taught me how to lessen my stress, stay limber and fit and has just made me a happier person.