Planet Fitness at Otay Ranch Town Center in Chula Vista, CA, is a spacious and well-maintained gym offering an array of cardio machines and extensive workout spaces. The environment is clean and inviting, with dedicated staff ensuring the equipment is in top condition. The gym also includes amenities like lockers, hydro massage beds, and a 30-minute workout room, making it ideal for anyone looking to maintain a fitness routine. However, the gym's cell phone and overcrowding issues, especially due to the free teen passes, can be exacerbating for regular users.
Despite complaints about cancellation policy and some staff attitudes, the majority favor the clean, spacious facility and its friendly personnel. The gym is particularly appreciated for its affordability, making it a top choice for budget-conscious fitness enthusiasts in the area. Overall, Planet Fitness Otay Ranch provides excellent value with a welcoming atmosphere for all fitness levels.
Pros:
- Clean and spacious environment.
- Affordable membership options.
- Friendly and helpful staff.
- Variety of workout machines.
- Hydro massage bed and tanning services.
- Lockers with built-in combination locks.
- No need to bring a lock for lockers.
- Respectful and polite gym-goers.
- Good crowd management with the PF app.
- Well-maintained equipment.
Cons:
- Cancellation policy issues.
- Overcrowding at peak times.
- Inconsistent enforcement of gym rules.
Location / Contact
- Address: 2015 Birch Rd Unit 0150, Chula Vista, CA 91915, United States
- Phone:+1 619-271-1073
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 2015 Birch Rd Unit 0150, Chula Vista, CA 91915, United States .
The contact number is +1 619-271-1073
This service is listed under Gym .
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Roy Bartels
10 months ago
Very clean and a lot more quiet than other gyms. The atmosphere is great, and gym goers do a much better job cleaning machines after they use them versus other gyms. Also, I feel it's a better environment for my teenage girls to workout in. This gym has almost everything I need... just wish there was a dedicated shoulder raise machine.
Ceo Joey
11 months ago
Great overall experience. Clean facility, fully functional equipment, and welcoming attentive staff 😎 …
Tress
11 months ago
Clean, equipment works, comfortable environment, amenities are great, staff is friendly.
Dylan Henson
11 months ago
Always busy when I go but staff is nice and most people working out are polite.
A L
11 months ago
You don't need to bring a lock for the lockers. Not busy in the morning! Staff keeps the place clean :).
Elizabeth velasco
11 months ago
Love this location? clean and staff are very helpful especially Nick the manager! He was able to resolve my issue quickly
Cody Hansen
11 months ago
The gym and staff are great but they let children run around and disrupt people. There was 4 kids today running around and leaving weights everywhere.
exo chanyeol
11 months ago
The workers in there act rude and are not helpful. When you check in they just give you a rude stare. Didn’t just happen to me I noticed it as others checked in also. Not enough space between machines also. Very tight gym but you get what you paid for I guess.
Wanda Hernandez
11 months ago
It's one of the CLEANEST and most inviting of all the Planet Fitness clubs I have visited. I also appreciate the fact that I have access to FREE combination lockers like no other club. In addition, I value the pride its staff/management exudes in maintaining all the equipment up to par for member's constant use. Regardless of day or time, I have yet to experience any wait time. I am a PROUD member of the Chula Vista Club and of Planet Fitness nationwide.
Kaya Whelpley
1 year ago
Thanks Trea, for making enrolling an easy experience. Also for your exceptional customer service, appreciate your patience!