Planet Fitness at Otay Ranch Town Center in Chula Vista, CA, is a spacious and well-maintained gym offering an array of cardio machines and extensive workout spaces. The environment is clean and inviting, with dedicated staff ensuring the equipment is in top condition. The gym also includes amenities like lockers, hydro massage beds, and a 30-minute workout room, making it ideal for anyone looking to maintain a fitness routine. However, the gym's cell phone and overcrowding issues, especially due to the free teen passes, can be exacerbating for regular users.
Despite complaints about cancellation policy and some staff attitudes, the majority favor the clean, spacious facility and its friendly personnel. The gym is particularly appreciated for its affordability, making it a top choice for budget-conscious fitness enthusiasts in the area. Overall, Planet Fitness Otay Ranch provides excellent value with a welcoming atmosphere for all fitness levels.
Pros:
- Clean and spacious environment.
- Affordable membership options.
- Friendly and helpful staff.
- Variety of workout machines.
- Hydro massage bed and tanning services.
- Lockers with built-in combination locks.
- No need to bring a lock for lockers.
- Respectful and polite gym-goers.
- Good crowd management with the PF app.
- Well-maintained equipment.
Cons:
- Cancellation policy issues.
- Overcrowding at peak times.
- Inconsistent enforcement of gym rules.
Location / Contact
- Address: 2015 Birch Rd Unit 0150, Chula Vista, CA 91915, United States
- Phone:+1 619-271-1073
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 2015 Birch Rd Unit 0150, Chula Vista, CA 91915, United States .
The contact number is +1 619-271-1073
This service is listed under Gym .
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Evangelina Melendez
4 years ago
Brand new gym staff was all about the experience welcomed me and thank me for coming. Clean and super cool and cool environment.
Elian ramirez
4 years ago
Really cool gym for the price, lots of equipment. I feel like they only hire good looking front desk girls tho, that’s how they get you to sign up haha
Mario Sanchez
4 years ago
Thanks for letting customers know the gym is already open!!! NOT!!!!! I was told we would get notified a week before it opened. Three months later...nothing. Management/ownership need help going thru with what they say. Bad start for business.
Lauren Vanzutphen
4 years ago
Signed up in December with the understanding that the gym would be open in January, then February it is now April with no solid opening date in sight. The employee on the phone was rude when asked about an opening date and said early May now.
Coach Hudson
4 years ago
Very nice facility. Wish it were closer to where I live. But so far the nicest one I have been to in San Diego. And Dre was real friendly.
AF DAD
4 years ago
Staff here are super friendly and always greet you with a smile and upbeat personality. The gym is huge and super clean. I’m glad I joined
Samara Espinoza
4 years ago
Very nice gym. I feel very comfortable and welcomed there. Also, Dinah does an amazing job up at the front helping everybody in a kind way!
B Rey
4 years ago
There's lots of gym equipment, clean. People going to this gym are mindful of other people, cleaning equipment after use. No sauna, no pool. But hey it's just $10/ month. Great deal!
Kelly Pond
4 years ago
I signed up in Mar, because they said it would be open in April and I wanted to use that one because it's closer to my home and I was working to train for an event and vacation, now we are into 2nd week of May and it's not open. The other gym in chula Vista is dirty and I hate going there, so now I will probably just cancel my membership and go elsewhere. Very bad way to do business, not opening when you say you are going to.
Mark Ewest
4 years ago
I keep driving by every other day to see the progress, it is deadass empty inside, no equipment was set up. I've been told it was suppose to open early April now its May, I completely got fed up with driving to west chula vista just to go to a gym.The new McDonald's across the street is gonna open before this place and they have to build their store 😂.Deserves a half star only because the idea of having a gym (if it even happens) that's down the street from my house that's not ridiculously overpriced.