24 Hour Fitness at Sun Valley Mall in Concord offers an extensive range of workout equipment, plus amenities like a sauna, steam room, and pool. Despite its name, the gym does not operate 24 hours, but it maintains convenient hours throughout the week. Customer service has mixed reviews, with some praising the friendly staff and others experiencing unfriendly and unprofessional behavior.

Cleanliness and equipment maintenance are recurring issues, with several reviews mentioning dirty facilities and broken machines. However, members generally appreciate the variety of equipment and the location. The gym offers reasonable pricing, especially with deals found at places like Costco.

Pros:

  • Wide range of equipment
  • Convenient operating hours
  • Sauna, steam room, and pool available
  • Friendly staff (varies)
  • Reasonable membership cost
  • Good location
  • Recently renovated in some areas
  • Not typically overcrowded
  • Able to find machines during peak hours
  • Supportive gym community

Cons:

  • Not open 24 hours
  • Cleanliness issues
  • Broken or poorly maintained equipment

Location / Contact

Rating Stats

3.5

out of 5.0

29 reviews
5.0
8 reviews
4.0
17 reviews
3.0
17 reviews
2.0
39 reviews
1.0

Reviews (110)

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Good spot to work out a good mixture of equipment. The spa has some good pressure and very relaxing temperature and the sauna and steam good to relax after quick work iut

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Honestly, the cashier was kind of rude and the place smelled so bad at the entrance, and the tool between distances was so close

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I’ve been coming here, off and on, since 2006; I’ve seen the kids club close, the entrance with the inside of the mall close, the turf installed, the pool area close for extended periods of time; seen sooo many perks, benefits, & features go away, but NOTHING can be worse than them now closing at 8PM/9PM/10PM, and not open “24 Hours” anymore, UNACCEPTABLE!!! And I see they have a crime problem in the locker rooms now too!?! Just WOW!!!

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I’m giving a three star to be fair because I haven’t actually been here yet, but want too. I’m very nervous after these reviews, not honoring passes, not clean. I want to swim, which having a clean pool is important and if the club isn’t clean on the workout floor I’m very worried. Should I even bother?

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Nice clean and big pool

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I got a 3-day pass on Yelp for the promotion code I wasted my time driving all the way over there and then when I got there they said they weren't accepting the promotion bad customer service.

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Friday night a guy is working out in dress slacks, dress shirt, and loafers. Saturday, a lady comes in wearing a sundress and flip flops, working out with her DG purse strapped across her chest. Another lady has a huge backpack that she's carrying around with her all over the gym floor. Where in the F is the staff to enforce some basic gym standards. People are idiots, but that's what the staff is for, to enforce the rules. C'mon people!

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Shocked. I am unfamiliar with gyms, but decided to give it a go. I went to the 24 Hour Fitness website because they seemed like a reasonable option (and likely a step up from Planet Fitness) and got a free 3 day guest pass to check it out in the hopes of joining. I was told at the Sun Valley Mall 24 Hour Fitness door that they aren't honoring their own 3 day guest passes, but that they'd let me use the gym once. I don't understand meat heads and now I will never step foot in a 24 Hour Fitness. I was ready to plunk down $350 for a year...wow! Now I wouldn't join if it were free.

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Went there this morning 6/1 on a free 3 day pass via what was posted on the website and the guy at the counter said they weren't honoring them, so why have it on the website? He could've just let me workout to honor what is still posted on the website but didn't. Honor what you have on your website or take it down!!

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I’m from out of town and and signed up for a week pass. The older man who i think is the manager mace he made me feel unwelcome from the jump and today kicked me out the sauna for not wearing the right shoes lol. I don’t mind following the rules that’s no issue but from one manager to another it’s about “approach” and that is definitely a skill he doesn’t have or needs to be more self aware about. Glad i’m only here temporarily.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.5-star.

This business has 110 reviews.

The address is: 359 Sun Valley Mall, Concord, CA 94520, United States .

The contact number is +1 925-674-8412

This service is listed under Gym .

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