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Located at 5650 State Hwy 49 S, Harrisburg, NC 28075, Gold's Gym in Harrisburg offers a variety of amenities to fit different needs. This 24-hour facility prides itself on its cleanliness and professional staff, providing a welcoming environment for gym-goers.

Members highly recommend the friendly and knowledgeable staff, as well as the diverse range of fitness classes and high-quality equipment. However, some reviews point out issues with management, customer service, and cancellation policies, which suggest room for improvements in administrative areas.

Pros:

  • Clean facility
  • Friendly and helpful staff
  • Karen Small, a standout trainer
  • 24-hour access
  • Wide variety of fitness classes
  • Excellent childcare services
  • Updated and well-maintained equipment
  • Supportive gym community
  • Knowledgeable personal trainers
  • Convenient location

Cons:

  • Poor management and customer service
  • Difficult cancellation process
  • Condition of facilities varies

Location / Contact

Rating Stats

3.7

out of 5.0

43 reviews
5.0
6 reviews
4.0
4 reviews
3.0
10 reviews
2.0
57 reviews
1.0

Reviews (120)

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EVERYONE SAYING ITS NOT POSSIBLE TO CANCEL IS 100% CORRECT!!!!!!!!!!!!!!!!!!!DO NOT EVER SIGN UPI've been trying to cancel for OVER A YEAR and have not been able to do so. They sent me back and forth with ABC and Golds gym so many times I got confused. They've been taking money from me for almost two years now. And I'm on the phone with ABC currently and they still can't cancel me.

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Gym is OK but ... BE AWARE! It is impossible to cancel (seriously) and your information and account are actually sent to a third party ABC Financial. I was told I can only cancel if I move out of state or have a serious medical condition. WTF? Told can't cancel at the location, told to call a phone number which says go to MYiClubOnline to cancel, nothing there but a hidden link to call or email a number. Told on phone I can't and that my membership is scheduled to auto-renew indefinitely. I didn't agree to that! I was then told I should email them and ask to cancel in writing and see what happens. WHAT COMPETE BS! I think any club that sells off your info or you can't actually cancel at in person is incredibly shady. STAY AWAY!

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The Staff is AMAZING! Nice, Polite, Energetic! My family all have a membership and we love the Theater room. Great way to work out and get caught up on movies. The classes are Awesome! Kickboxing, Spin/RPM. Close to my Home. Love It!

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I was looking to switch gyms for the new year, and Gold’s had all of the group classes that I wanted. I was a little concerned about all of the poor reviews I was reading though, and decided to try a week pass to check things out. I was thrilled to learn the the Harrisburg location has a new GM (for about 2 months now) who actually cares about his clients and cares about their opinions and concerns. It seems he inherited a bit of a mess when he took over, and is still working through some things. But he is slowly beginning to replace old, damaged equipment and also adding in some new much-needed things, as well as building back client trust and confidence. After speaking with him and getting a tour, I actually decided to go ahead and join. There will always be negative things said and rare isolated incidents, but as a whole, this gym and the staff seem pretty great. PLEASE NOTE: I do not have close relationships with any of the staff and was not given incentive for this review. Just wanted to put out an up-to-date, positive review to clear up so many of the negative things it looks like this gym has had the last couple of years.

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Had a wonderful experience signing up at GOLDS GYM in Harrisburg toda . Daniel the Mgr and his team did an Outstanding job making us feel welcome into the Golds Gym facility. Clean atmosphere, free day care watch for your kid, great smoothie bar and very reasonably priced membership. Gym contract is straight forward and no hidden fees. Do yourself and your body a favor by joining today. We are excited to get into shape with Golds Gym!

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DO NOT SIGN UP AT THIS GYM. THEY WILL NOT LET YOU CANCEL.I have been trying to cancel my account for over two months now and they ignore my emails and it is extremely difficult to get in contact with someone. I have moved over 100 miles away from this gym, all I want to do is cancel my membership so they stop withdrawing from my account.Also while I was there the staff is not helpful or even paying attention half the time when you walk in, always on their phone looking down. You will get a better deal somewhere else.

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Lovely staff, spacious gym, excellent free weights area and a range of resistance machines to cater for any ability level. I used this gym while traveling the USA fromAustralia & I highly rate it! The weights are always put away, there’s always an availability of towels to use in addition to spray and wipe to disinfect the equipment! Nice & clean gym!

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Very personable staff. Should definitely try a week memebership if you’re looking for a gym

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Blinds always shut and machines crammed too close and fan always on high over much of the equipment. Machines and cables don't get fixed for months.

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Big improvements over the past few months. Manager was let go and another, more competent, manager was hired. Still, there are more improvements that to be made.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 120 reviews.

The address is: 5650 State Hwy 49 S, Harrisburg, NC 28075 .

The contact number is (704) 455-4653

This service is listed under Gym .

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