In-Shape Family Fitness, located at 5294 Clayton Rd, Concord, CA, offers a wide range of facilities including a pool, basketball court, and numerous workout areas. They provide various classes and the gym is generally clean with a friendly atmosphere. Despite some complaints about the steam room and equipment maintenance, many members appreciate the helpful staff and variety of exercise options. The gym also offers convenient hours from 4 AM to 11 PM on weekdays, catering to early risers and late-night gym-goers.
However, there are significant drawbacks including reports of rude staff and issues with membership cancellations. The pricing is considered high compared to other gyms, which may not justify the value for some users. While the gym has many positive aspects, potential members should weigh these pros and cons carefully.
Pros:
- Wide range of facilities and classes
- Friendly and helpful staff
- Clean and spacious environment
- Convenient operating hours
- Well-maintained equipment
- Good parking availability
- Positive atmosphere
- Childcare services available
- Heated pool and numerous exercise rooms
- Special recognition for individual staff members
Cons:
- High membership fees
- Rude staff reported by several members
- Issues with membership cancellations
Location / Contact
- Address: 5294 Clayton Rd, Concord, CA 94521, United States
- Phone:+1 925-694-0825
- Website:inshape.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 120 reviews.
The address is: 5294 Clayton Rd, Concord, CA 94521, United States .
The contact number is +1 925-694-0825
This service is listed under Gym .
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JAV Maciel
5 years ago
very clean gym, plenty of parking, very good location, the only reason I don’t give five star it’s because they need to move the free weights and cable machines to a bigger room the rooms for these are too small and they’re always crowded
Mohammad Pervaiz Nazari
5 years ago
Girl who works in the evening shift calls the cops if your not out the building by 11 with no warning on the basketball court. Their big wall clock dont work so you have to play with a watch according to the officer.
Deborah Campbell Kludjian
5 years ago
Best gym ever ! Fitness trainer Primo is great ! :-) Helps modify my workouts, sincere , easy to get along with , & is your greatest cheerleader ever ! Keeps me motivated. Thanks Primo ! :-)Debbie Campbell Kludjian
xhentaurus
5 years ago
Place looks luxerius, not a typical gym structure that you have in mind, because there are equipments and weights spread out in different rooms, levels of the building, really need a tour first to memorize where is everything to be able to finish the rutine. Not for serious lifters
Greg U
5 years ago
1 Full Basketball Court! Several weight rooms, a pool. Group classes (Katie is awesome!) 4am-11pm M-F Good customer service! A bit pricey but worth it imo.
carol
5 years ago
The reason why I enrolled in this gym is because I used to be able to do group exercise after hours using the kiosk upstairs but i am so turned off with the staff here cause I have reported that this has not worked at least 5 TIMES and no one is addressing it!! I'm very disappointed in this gym and it seems that they are not listening to their members which is very annoying. I don't recommend this gym at all! I'm ready to end my membership.
Whosoever
5 years ago
Ive been a member for over 25 years and 4 different owners. The best shape the gym has been in 25 years guaranteed and much appreciated. The only reason I give it 3 stars is after In Shape took over I can never get time on the basketball court to shoot around or play a game with my daughter's. I can appreciate all these teenagers and young men playing full court ball but every night until closings. Thanks
Ashley Woest
6 years ago
No pressure and tons of options
Travis Swenson
6 years ago
Helpful staff, always clean and well maintained.
Anita Morrow
6 years ago
Nice facility with a lot of variety, pool, childcare, many classes.