In-Shape Family Fitness, located at 5294 Clayton Rd, Concord, CA, offers a wide range of facilities including a pool, basketball court, and numerous workout areas. They provide various classes and the gym is generally clean with a friendly atmosphere. Despite some complaints about the steam room and equipment maintenance, many members appreciate the helpful staff and variety of exercise options. The gym also offers convenient hours from 4 AM to 11 PM on weekdays, catering to early risers and late-night gym-goers.
However, there are significant drawbacks including reports of rude staff and issues with membership cancellations. The pricing is considered high compared to other gyms, which may not justify the value for some users. While the gym has many positive aspects, potential members should weigh these pros and cons carefully.
Pros:
- Wide range of facilities and classes
- Friendly and helpful staff
- Clean and spacious environment
- Convenient operating hours
- Well-maintained equipment
- Good parking availability
- Positive atmosphere
- Childcare services available
- Heated pool and numerous exercise rooms
- Special recognition for individual staff members
Cons:
- High membership fees
- Rude staff reported by several members
- Issues with membership cancellations
Location / Contact
- Address: 5294 Clayton Rd, Concord, CA 94521, United States
- Phone:+1 925-694-0825
- Website:inshape.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 120 reviews.
The address is: 5294 Clayton Rd, Concord, CA 94521, United States .
The contact number is +1 925-694-0825
This service is listed under Gym .
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AJ Marinaccio
4 years ago
This is my home gym and I enjoy the atmosphere and the staff are kind and helpful.
J. G
4 years ago
The prices are fair if you plan to use the membership. Staff is very friendly and there are always servicemembers available during business hours.
Nathan Barr
4 years ago
It's amazing to go to,I love the quality of the equipment and how it has a positive vibe and everyone is really nice,the staff are amazing understanding people,it's very organized,and a great place to be
John Mani
4 years ago
Gym has been getting crowded lately, but machines are always in good repair. Good selection of free weights and staff are super helpful and friendly.
L Jacobs
4 years ago
If you’re going to require that my children wear socks in the summertime or you’re going to send my entire family home then you need to offer socks at your locations. It’s bad business to send your members home, especially when most people don’t live down the block from your location. Disappointed In-Shape ☹️
Byron Munoz
4 years ago
One of the best in shape I've been. Clean. Friendly staff helping me when I looked lost. Helping elders with what they are doing.👍👍 2 thumbs up. This one, Antioch, Brentwood are nice. Suisun city, Fairfield? Bring sanitizers. Not clean and people working act like they don't want to work. They rather look at there phones or flirt. …
cp leblow
4 years ago
Been a member about 17 months primarily using them for their cycle or spin classes and their circuit course for muscle tone. Spin instructors, especially Dara, Tamara and Rod are terrific. Lots of other things offered including lap pool, racquet ball and basketball courts and of course, tons of body building equipment. Very polite and friendly staff!Edit: You can now include Eva in the club of really fun spin instructors!
Renee Lewis
5 years ago
Love it
patrik cuhar
5 years ago
Cool"!!
Howard Rue
5 years ago
Clean and friendly gym.