In-Shape Family Fitness, located at 5294 Clayton Rd, Concord, CA, offers a wide range of facilities including a pool, basketball court, and numerous workout areas. They provide various classes and the gym is generally clean with a friendly atmosphere. Despite some complaints about the steam room and equipment maintenance, many members appreciate the helpful staff and variety of exercise options. The gym also offers convenient hours from 4 AM to 11 PM on weekdays, catering to early risers and late-night gym-goers.
However, there are significant drawbacks including reports of rude staff and issues with membership cancellations. The pricing is considered high compared to other gyms, which may not justify the value for some users. While the gym has many positive aspects, potential members should weigh these pros and cons carefully.
Pros:
- Wide range of facilities and classes
- Friendly and helpful staff
- Clean and spacious environment
- Convenient operating hours
- Well-maintained equipment
- Good parking availability
- Positive atmosphere
- Childcare services available
- Heated pool and numerous exercise rooms
- Special recognition for individual staff members
Cons:
- High membership fees
- Rude staff reported by several members
- Issues with membership cancellations
Location / Contact
- Address: 5294 Clayton Rd, Concord, CA 94521, United States
- Phone:+1 925-694-0825
- Website:inshape.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 120 reviews.
The address is: 5294 Clayton Rd, Concord, CA 94521, United States .
The contact number is +1 925-694-0825
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
People Also Viewed
Socheat Rith Sem
6 years ago
Very nice place for working. They have all kind of machines
M L
6 years ago
Newly renovated with good equipment. Has everything anyone could need in a gym.
Randy Lutz
6 years ago
Lots of parking, tons of machines, free weights etc... Nicely organized rooms to target specific things
Sam Johnson
6 years ago
Active member for a decade. I like this location. It's clean, the staff are helpful and it is really close to home. Thank you.
Kent Davis
6 years ago
I like having Abass as a trainer, he keeps me focused on getting my body in shape. I love the great steam room too
Jeremia Draper
6 years ago
Great facility. Classes are included with the membership. Don't have a wide range of equipment but enough to get a full body workout.
Nick Gordon
6 years ago
What really comes to mind is the really nice lady working the front desk. I believe her name is Daffany she was really helpful with me and very nice. I wish more places would hire someone like her to work with the public.
Meray
6 years ago
The morning and closing crew should do a better job cleaning. Saturday mornings are always dirty. Left over towels and wipes everywhere. Also the stretching room needs a good clean.
Pamela Buck
6 years ago
The club has a lot of cardio equipment which is good. However, there are weight machines that use a pulley type system and require hand type straps with plastic handles.There are not enough of these handles to go around and people keep taking them off machines and using on others. Plus, these handles are not all the same style so you end up with two different styles of handles on a machine which really screws up the body mechanics when using the machine (which could cause injury). PLEASE get more of these handles for these machines ASAP. Also, I am sooooo tired of not enough hot water in the showers. The temperature changes throughout the shower. I can turn the water on as hot as it will go sometimes and it is only luke warm. And I have had times (and I'm talking this week) where I could get no hot water. NOT GOOD! Lastly, I agree with the comments about the cleanliness of the locker rooms/showers. I would NEVER walk around barefoot because the floors are always dirty and I can't believe some of the shower stalls. Part of it is that you have women that are just so messy and use the locker room for coloring hair and more. This is a locker room NOT a spa or hair salon and women should do that stuff at home!
Jay Hartlove
7 years ago
They never cancel your membership. You cancel and they keep pulling your fees from your bank account. Called them three times over three months. They said they would refund, but never did. I had to have my bank block them. Total rip off.