Equinox Highland Park

My review is based on the experience of a HUGE Dallas influencer by the name of Peyton Charles who initially gave glowing remarks about Alex and the gym, but there was an incident that changed all of that recently involving a TRIPOD that she had her camera sitting on. Yes.....A TRIPOD!!!! The same TRIPOD she's used on SEVERAL occasions in the gym. She was never told the TRIPOD wasn't allowed. By the looks of the reviews she should have NEVER joined in the first place but I'm so happy she found out within the first 30 days!!! I really regret she couldn't continue her training with Alex because he is a really great trainer but I'm so glad she ended her contract with this gym. Unprofessionalism is UNACCEPTABLE and nobody is going to PAY you and tolerate disrespect. You would have did yourself a HUGE benefit in allowing her to film because her sheer presence in ANY felicity brings a HUGE FOLLOWING!!! You loss a HUGE asset to your facility!!! You don't even know how HUGE and how much of a BIG DEAL she is!!!!!

I’m so happy and appreciative that management took our feedback and got some new equipment out on the floor.Love all the updates being made at the club & the high energy of the staff! Keep it up!

I follow an influencer by the name of Peyton Charles who initially gave glowing remarks about Alex and the gym, but recently had an encounter with Destiney and another unprofessional employee . She stated the employee basically profile her and was extremely rude and even mocked and laugh at her complaints. I was very close to joining this gym. I need to get healthy and Peyton made is sound like paradise and worth the prices. But after her final review is sounds elitist and doesn't care about the customer experience. Peyton did mention the GM tried to smooth things, ( should have, she was paying a grip for membership and a personal trainer) but to no avail. And there still has not been an apology. Do Not Join this gym . LA fitness here I come

The club is nice, a lot of equipment options.They’ve made a lot of updates this year which has been nice to see.New management has really turned this club around.

Just down right terrible massage. Didn’t listen to anything I said. “No knots, no deep tissue”. Proceeds to give me deep tissue massage and attempts to work on “knots” which weren’t knots. Absolute waste of 80 minutes that I can never get back. Stay away

Equinox Highland Park is the best gym in the area!I’ve been a member for a year and I just love the sense of community.The group fitness is unmatched - Chris X is my favorite!!!The space is also very clean and organized.Highly recommend and I bring all my friends here.

Mint eucalyptus towels are fire.

Made an appointment to discuss membership, and the staff who was supposed to talk to me about the membership decided to talk to another walk-in person who arrived later than I did. Waited 40 min, finally did tour, and it became evident that they do not want new members. Gym is packed, old and barely qualifies as premium gym. What really pissed me off was their dynamic pricing and offer. They wanted me to sign up for their special weekend $0 initiation deal which they claimed that it ‘disappear’ in few days, and yet I received another offer weeks later for $0 initiation fee and $100 gift card. Such a low grade commercial tactic for so called premium gym. I got a membership at lifetime, transparent monthly membership fee posted online without contract. To save y’all 40 minutes, equinox quoted me $215 per month or so. Please thank me, i spent 40 min to obtain that information

AC has broken all summer and they have yet to fix it. Ask the front desk about it their response as usual “we are working on it”. This is only one of many problems at this gym. Broke equipment, dirty yellow tinged towels, etc. just look at their other recent google reviews. They will probably respond to this post with something like “oh this doesn’t sound at all right please contact us to discuss this”. Contact management and nothing gets done bc the owner/management of this gym is simple LAZY and doesn’t give a damn bc ppl willCome anyways so why pay to fix things! I even messaged corporate and they don’t care! Do yourself a favor and go somewhere else for much cheaper!