Orangetheory Fitness, located at 7949 Walnut Hill Ln b20, Dallas, TX, offers a dynamic, high-intensity workout experience. The gym focuses on heart-rate monitored training, guiding members through a combination of cardiovascular and strength exercises to maximize their fitness results. The user-friendly environment, well-structured classes, and experienced coaches make it a favored choice among fitness enthusiasts.
However, some patrons have raised concerns over the management's handling of cancellations, billing issues, and customer service. The strict class timing rules have also been points of contention. Despite these downsides, many members appreciate the community vibe, the diverse workouts, and the supportive coaches.
Pros:
- High-intensity, effective workouts.
- Professional and motivating coaches.
- Diverse workout routines.
- Great community vibe.
- User-friendly environment.
- Heart-rate monitored training.
- Encouraging and supportive staff.
- Variety of class formats.
- Offers adjustments for injuries.
- Improves overall fitness and health.
Cons:
- Poor management of cancellations and billing.
- Strict rules on class timings.
- Inconsistent customer service quality.
Location / Contact
- Address: 7949 Walnut Hill Ln b20, Dallas, TX 75230, United States
- Phone:+1 469-729-5866
- Website:orangetheory.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 60 reviews.
The address is: 7949 Walnut Hill Ln b20, Dallas, TX 75230, United States .
The contact number is +1 469-729-5866
This service is listed under Gym .
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Trevor Holloway
2 years ago
My favorite OTF of them all! I've been to OTF's in Austin, Dallas, St. Louis, and Chicago. This is by far the most energetic, fun, and personable location! Every single trainer I've had from Bivini (B), Tiffany, to the manager Katy; I'm …
Jake Baine
2 years ago
We loved the trainers/coaches for 2 years, back office staff is unorganized and you will need to follow-up daily to find out the status of your cancellation. It takes 2 weeks to get a hold of the manager, ultimately we are at Equinox now, no waitlist for classes, cheaper, more amenities. Good luck to anyone who cancels.
Cindy Davis
3 years ago
This place is awesome! The workouts are different each time but ALWAYS great!! You will get out of it what you put into it...it’s up to you. 30lbs. down and thrilled!
Liv
3 years ago
MAKE SURE YOU ARRIVE 10 MINUTES PRIOR TO YOUR FIRST SESSION. I was very excited about trying out Orange Theory and had been referred by a friend. I booked my class and used the app’s address to GPS my way there. Unfortunately the address …
Andrea Pickard
3 years ago
First off. When booking my online class(well for my boyfriend as well as myself) the classes to try out OT were supposed to be free(2 classes). I was charged for both classes when I booked online even thought online it said it was 0.00. …
Jennifer Emanuel
3 years ago
Meagan and Jon gave tremendous support and encouragement. So friendly and treated me like a queen as I tried to get the hang of everything. Entire atmosphere was positive and I was surprised at how much the "team" really drove me to work harder! Can't wait for my next class!
Marissa Kaye Coopersmith
3 years ago
Not my home studio but one of the best locations I have been to. They really personalize the experience and have good energy, embodying what OTF is all about. Great representation of the brand and will be definitely going back. Thanks team!
Chris Michael
3 years ago
I was a member of this studio for 3+ years and I have to brag about how awesome the coaching, staff members and managers are at this location. Not only is Orange Theory and excellent workout it is also an amazing group of people that I have become life long friends with. Huge shout out to the manager Stefano and Mason for his great customer service and help with booking classes for me past my bill date. He was always super helpful! Grace and John are also awesome and always made the place feel like home. I will miss seeing everyone at this location and am very grateful for the time I had being a part of it.
Heather Woods
3 years ago
My go to gym! I love Orangetheory. It’s run by great people and the coaches are fantastic. The treadmills are really nice and don’t give me shin splints. My only complaint is that I seem to always have issues with my heart monitor which can be a bit frustrating for how much money you pay each month. But regardless, I highly recommend coming here!
Joseph Thomas
4 years ago
What a great place to work out, well informed on fitness expectations and journey! Prepare for a healthy butt kicking workout, and very organized setup. This is a great investment!