Orangetheory Fitness, located at 7949 Walnut Hill Ln b20, Dallas, TX, offers a dynamic, high-intensity workout experience. The gym focuses on heart-rate monitored training, guiding members through a combination of cardiovascular and strength exercises to maximize their fitness results. The user-friendly environment, well-structured classes, and experienced coaches make it a favored choice among fitness enthusiasts.
However, some patrons have raised concerns over the management's handling of cancellations, billing issues, and customer service. The strict class timing rules have also been points of contention. Despite these downsides, many members appreciate the community vibe, the diverse workouts, and the supportive coaches.
Pros:
- High-intensity, effective workouts.
- Professional and motivating coaches.
- Diverse workout routines.
- Great community vibe.
- User-friendly environment.
- Heart-rate monitored training.
- Encouraging and supportive staff.
- Variety of class formats.
- Offers adjustments for injuries.
- Improves overall fitness and health.
Cons:
- Poor management of cancellations and billing.
- Strict rules on class timings.
- Inconsistent customer service quality.
Location / Contact
- Address: 7949 Walnut Hill Ln b20, Dallas, TX 75230, United States
- Phone:+1 469-729-5866
- Website:orangetheory.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 60 reviews.
The address is: 7949 Walnut Hill Ln b20, Dallas, TX 75230, United States .
The contact number is +1 469-729-5866
This service is listed under Gym .
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Anne Marie Potts
5 years ago
I have nothing but good things to say about this studio!! Carla and Jamie are always so nice and welcoming at the front desk. After a long day of work it’s nice to walk into friendly faces who always ask how I’m doing! Every single trainer is so amazing! Rico, Michelle, Trey and Cody O have really helped me push myself and take my fitness to a whole new level I didn’t think was possible. They are always encouraging me and motivating me to do my best. I couldn’t ask for better people to help me reach my goals! OTF Preston Hollow staff is truly the best!
Chris Detzel
5 years ago
Great workout, it's a quick hit for one hour focused on rowing, running, biking and some weights. I like it because the workout focuses entire body. I've only been once, so I will be very excited to see the results in a couple of months. Consistency is key!Other things to note, OT focuses on getting your heart rate high. The goal is to get your heart rate up for at least 12 minutes within the hour. They say you burn up to 48 hours after a workout. It’s pretty cool
Diane Donovan
6 years ago
My home studio is in Rhode Island and I recently worked out at the Preston Hollow location while visiting Dallas. Everyone was super nice and helpful. I recommend OTF to family and friends at every opportunity.
Cory Emmette Stamm
6 years ago
OTF charges you $12 each time if you don't cancel within 8 hours. This is extremely unrealistic for anyone that is a working professional. This must be how they make up for only charging $159 for unlimited classes knowing they will make …
M Bustamante
6 years ago
I love that your workout is different every single day. I appreciate that you modify your workouts to each individuals needs. Above all, I love the energy and environment the trainers have created in order to engage their clients and make it a fun workout with end results.
Loren Wilkerson
6 years ago
I love Orangetheory!!! It challenges me every time I go. I love how each class I've gone to is slightly different. It really breaks up the monotony and keeps things interesting. Not to mention, the coaches rock!!! I'd recommend them in a heartbeat!
Jody Resnick
6 years ago
I just did my first class here and I thought I was going to die. Lol. In a good way of course. The staff was very welcoming, knowledgeable and helpful. The workout was hard but there are easier/harder options for every exercise and you can …
Caesar Vallejo
6 years ago
Great workout and I really enjoy Rico's classes. He's always energetic and enthusiastic. Helps me push to that next level during the 1 hour classes. Would highly recommend for all fitness levels. Great atmosphere.
Charlotte Nuss
6 years ago
I love Orange Theory and have been going on and off for two years. I have no complaints on the classes and feel it can provide excellent results for your overall health, however, the management at this location is awful. My boyfriend and I …
Peter David Oramas
6 years ago
I appreciate the guidance of the trainers very much. My favorite classes are the 90 minute workouts. I also appreciate the friendly and helpful reception staff. They are awesome. The new manager at the Preston Hollow location has been great and caring towards the clients. Thank you.