Orangetheory Fitness, located at 7949 Walnut Hill Ln b20, Dallas, TX, offers a dynamic, high-intensity workout experience. The gym focuses on heart-rate monitored training, guiding members through a combination of cardiovascular and strength exercises to maximize their fitness results. The user-friendly environment, well-structured classes, and experienced coaches make it a favored choice among fitness enthusiasts.
However, some patrons have raised concerns over the management's handling of cancellations, billing issues, and customer service. The strict class timing rules have also been points of contention. Despite these downsides, many members appreciate the community vibe, the diverse workouts, and the supportive coaches.
Pros:
- High-intensity, effective workouts.
- Professional and motivating coaches.
- Diverse workout routines.
- Great community vibe.
- User-friendly environment.
- Heart-rate monitored training.
- Encouraging and supportive staff.
- Variety of class formats.
- Offers adjustments for injuries.
- Improves overall fitness and health.
Cons:
- Poor management of cancellations and billing.
- Strict rules on class timings.
- Inconsistent customer service quality.
Location / Contact
- Address: 7949 Walnut Hill Ln b20, Dallas, TX 75230, United States
- Phone:+1 469-729-5866
- Website:orangetheory.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 60 reviews.
The address is: 7949 Walnut Hill Ln b20, Dallas, TX 75230, United States .
The contact number is +1 469-729-5866
This service is listed under Gym .
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Hagan Parkman
4 years ago
I love Orange Theory! The coaches at this location are so motivating and keep the work outs do-able. There has never been a similar work out, or a work out where I didn't feel challenged. I'm in the Army, however, I can do the workout the same time as my mom! Though we do different levels, we both get an amazing work out and enjoy the time there. I always leave these work outs feeling so accomplished.
Nathan Harbison
4 years ago
Very good environment, the coaches are great and do a good job motivating everyone during the workouts. The sessions are built to be difficult but doable. Having your stats on the monitors help to motivate to work harder. I like how integrated technology is in the whole process.
Elias Andreopoulos
5 years ago
The instructor was really easy to follow… The exercises were adapted to fit my needs with my back injury… And the equipment was really easy to use… It was a new style of exercising for me and is definitely something I am able to do where I …
Kat Murray
5 years ago
Fun, different every time, makes me want to challenge myself, immediate feedback via heart rate monitor tells me when my mind is getting in the way and when my mind actually knows that I should slow down:) Good staff, nice people, range of abilities and body types. I think you guys are great.
Leigh Anne Haugh
5 years ago
I love the diversity of the class formats. I will be approaching my 2nd yr anniv in Jan and can honestly say I have not had the same workout twice! Full body workout. Friendly staff. Great for weight loss and full body toning.
Kaylee Adds
5 years ago
I love how fast paced the work out is and that I don’t have to plan or think about anything. The coaches are all great and supportive. It’s a fun and non judgmental environment!
Bald Lady Chronicles
5 years ago
Unfortunately the front desk staff was short with me, and seemed annoyed that I was calling, over the phone. As a membership coordinator myself, phone etiquette and friendliness over the phone is important, and if that's how I was spoken to …
Linh Nguyen
5 years ago
Of all the other HIIT/circuit training type studios in the area, I think OTF is hands-down the best. The coaches are all very attentive, making sure there is no confusion and actively correcting form issues or encouraging great work! There is no sense of being just thrown into a workout and having to piece it together yourself or having to rely on copying someone else in the class. When there's less time spent being confused, there's more time to sweat!The front desk is also always so kind and helpful, even when they get bombarded with people needing help with anything and everything. The facilities are always clean, there are showers, face towels are provided, they have convenient lockers... Everything I need!
Jennifer Wyatt
5 years ago
This location is always busy for a reason. The coaches are great and the complimentary towels are a nice touch since I always forget to pack one. I appreciate that the coaches notice your hard work or struggle and keep you motivated, but not over the top to make it uncomfortable.
Julie R
5 years ago
I have been getting ready for my wedding the past 4 months, the combo of a strong meal plan and OTF has gotten me results that I never thought I’d reach by the day I say I do! The coaches are so nice and welcoming as well as the ladies & gents manning the front desk. I love the community and challenging work outs! Definitely recommend