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24 Hour Fitness at 373 Gellert Blvd in Daly City operates from early morning to late evening, making it convenient for different schedules. However, many customers have expressed strong dissatisfaction with the cleanliness and maintenance of the facilities. While some members appreciate the friendly and helpful staff and the variety of fitness equipment and classes offered, the numerous complaints about outdated and broken equipment, unsanitary bathrooms, and poor ventilation are prominent. Despite being conveniently located, the gym requires significant upgrades and better hygiene standards to meet the expectations set by its name.

Most reviews suggest that the facility's management must address these issues promptly to provide a better experience for its customers.

Pros:

  • Convenient opening hours.
  • Friendly and helpful staff.
  • Wide range of equipment.
  • Diverse classes and programs.
  • Indoor swimming pool available.
  • Good sauna and steam room.
  • Convenient location.
  • Affordable membership options.
  • Large space for workouts.
  • Basketball court.

Cons:

  • Poor cleanliness.
  • Outdated and broken equipment.
  • Unsanitary bathrooms.

Location / Contact

Rating Stats

2.3

out of 5.0

74 reviews
5.0
13 reviews
4.0
10 reviews
3.0
12 reviews
2.0
11 reviews
1.0

Reviews (120)

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terrible, rip-off, some machines are almost always in maintenance, and no air vendellation so you basically feel suffocated by the lack of air while you are excercising, since their are so many body heat being produced around you. Ceiling looks moldy, bathrooms and lockers looks disgusting. Expensive than most gyms around here.

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The showers are the worst I've seen. Totally inadequate with 4 or 6 spots, no partitions or privacy, and extremely cramped. If anyone else is showing-- which they will be -- you will be right next to if not touching them. This is how I imagine prison showers to be but likely they're nicer.

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i just went again after a decade and It's been garbage since I was 16. Same dirty stinky old nasty gym.. wonder if corporate knows how bad it is.. building needs to be condemned lol... remodel. do something. People like the location. Just fix it up and get new workers who care about what they do and their job. Good hard working atmosphere in the lifters. But place is garbage.

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Yup. This place is terrible. I really wanted to like it since it's the closest 24 hour fitness to me but there are hardly any good qualities about this location. The smells are disgusting especially in the men's locker room. Nothing looks as if it's been cleaned in months and equipment is mostly rusted and busted.Driving that extra 10 min to the Millbrae location

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K well its not the best 24 hour location but its a good gym. It has a pool, sauna, basketball court, plenty of weights and machines. Also a lot of cardio equipment and they have a lot of classes listed though I have never taken any of them. The people that work their are nice. It is also not that dirty or smelly. Again its a gym so its going to get a little hot when its busy and when the weather is a bit a warm. My only thing is it can get very busy during the usual times of 5-10pm and wished it could be little bigger. I usually go during the day or late at night so I can get more done.

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I have been to four 24 Hour Fitness locations and this is by far the worst. I utilize public transit so sadly from my home location this is the most convenient and I enjoy BodyPump which is only offered by 24 Hour. The list of problems with this gym are lengthy.1. Cleanliness - Men's locker rooms are disgusting. There is no regular maintenance. How can I tell? ALL of the soap dispensers out of soap, how is there no toilet paper? If someone was even attempting to make a round even once an hour that would not occur. I have NEVER observed anyone cleaning these locker rooms. I understand a bigger cleaning is done in the overnight but there should be general upkeep through the day. I do not blame all of this on the gym, as some of the filth is due to members just not caring. The spa area is also not maintained I understand in humid locations rust happens but one of the doors recently was so rusted it came off the hinges. How is something left to go that long before being replaced?2. Temperature Control - There is no ventilation, every other 24 hour location I have been to is comfortable, I think this location turns the AC off to save money, this includes the Group X Fitness Room.3. Machines - The cardio equipment is old and rusty often breaking down for days at a time. I pay the same as other members but when I am visiting friends or have access to a vehicle and get to visit another Sport or Active location and see a cleaner more well kept gym it is disturbing.Overall, go spend the extra money for membership at Crunch at Serramonte Center.

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I been coming to this gym for over 4 years and notice a big improvement on the women bathrooms, there is no bad smells, curtains on the showers, soap on the dispensers. The swimming pool doesn't have the strong smell of chlorine anymore and the sauna area always clean. For me this place is alright

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This place is a toilet. Showers don't work. Pubic hair all over the place. The bathrooms smell like saturated old urine. Steam room smells like fungi. It's just a toilet but like a gas station dirty toilet. Bad place to shower and PROBABLY A GOOD PLACE TO GET LICE(maybe worst) or fungi on your feet(or some where else).

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Probably one of the most disgusting gyms that I've ever walked into. Im not even a clean freak or germaphobe ...but this was ridiculous. The entire place clearly has never been cleaned. Their entire downstairs weight area is filthy, greasy, hot, very humid, and crowded...no air ventilation. Just walking into the putrid locker rooms / bathrooms made me realize what a health hazard this place is. Do NOT come here. Clearly management has been too cheap/ complacent to fix anything.

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I am a member of 24 hours fitness for about 4 years. This place has not done a thing to improve its appeal. I just went there yesterday to use the hot tub after 2 years, but I am not going there again, I prefer to drive 3 more miles and go to a cleaner place. I highly thought their tub and floor Hygiene. They think they can treat us the costumers like dogs!, but it is out fault too, we keep signing up at this place.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 2.3-star.

This business has 120 reviews.

The address is: 373 Gellert Blvd, Daly City, CA 94015, United States .

The contact number is +1 650-756-3303

This service is listed under Gym .

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