24 Hour Fitness at 373 Gellert Blvd in Daly City operates from early morning to late evening, making it convenient for different schedules. However, many customers have expressed strong dissatisfaction with the cleanliness and maintenance of the facilities. While some members appreciate the friendly and helpful staff and the variety of fitness equipment and classes offered, the numerous complaints about outdated and broken equipment, unsanitary bathrooms, and poor ventilation are prominent. Despite being conveniently located, the gym requires significant upgrades and better hygiene standards to meet the expectations set by its name.
Most reviews suggest that the facility's management must address these issues promptly to provide a better experience for its customers.
Pros:
- Convenient opening hours.
- Friendly and helpful staff.
- Wide range of equipment.
- Diverse classes and programs.
- Indoor swimming pool available.
- Good sauna and steam room.
- Convenient location.
- Affordable membership options.
- Large space for workouts.
- Basketball court.
Cons:
- Poor cleanliness.
- Outdated and broken equipment.
- Unsanitary bathrooms.
Location / Contact
- Address: 373 Gellert Blvd, Daly City, CA 94015, United States
- Phone:+1 650-756-3303
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 2.3-star.
This business has 120 reviews.
The address is: 373 Gellert Blvd, Daly City, CA 94015, United States .
The contact number is +1 650-756-3303
This service is listed under Gym .
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Ramona Valencia
5 years ago
24 Hour Fitness standards have gone way done!!!! After taking a look at locker room I immediately left. There was no way I was going to work out there and subject myself to a staph infection.This has got to be the most filthiest gym that I've been to. The women's locker room is disgusting. The bathrooms are unsanitary. There were shampoo bottles and globs of hair on the floor. Since no one has bothered to pick them up your forced to walk over the debris and filth. It was evident that there is no accountability for the cleanliness of the gym. Please rethink becoming a member or your membership as you have other choices - their are other gyms that care about the health safety of their members.I have been a member for well over 20 years and this is NOT 24 Hour's standard. I will be contacting CORPORATE.
Xyaphine Amber
5 years ago
I have been coming to this disgusting gym for years and only for two reasons. The two great class instructors Nan and Andrei, otherwise I wouldn't step foot in this place. The downstairs should be condemned. The locker room attests to how much the management and cleaners could careless. A few of my favorite things are the black mold that slowly spreads across the locker room ceiling on an annual basis to the lack of locking bathroom doors and the hairy puddle that always seems to be on the floor. Sometimes the sinks or dryers work and well sometimes not. Rather hit or miss around this place. I also appreciate the elliptical machines that are hardly functioning due to lack of maintenance. However my favorite for this year has been the TV that has had the same message about it over heating for over 6 months. Are you looking for a disgusting gym experience on rundown equipment with a management and staff that could careless and possibly a side of mold spores? If so then this is your place.
Brandon Moncada
6 years ago
Been coming here for years it's my go to gym. It's not perfect but it gets the job done and I've made life changing results from coming here consistently and making it part of my routine
Mack Reid
6 years ago
This gym had greatly improved! Lots of new equipment and more classes are available every since club manager Geo took over.
Christina G
6 years ago
Everything here is dirty. All the equipment is old and the whole place smells. Don't even think about going in the pool.
xavi049
6 years ago
this whole place is a mess. Old broken equipment, nasty locker rooms . And the worst customer service . This place is always overly crowded. With no place to do anything.. guess you have to deal with all that since is the only 24 hour fitness around the area.
Shahid Khan
6 years ago
I only go to this place because it's close to work otherwise more then 50 percent of time you better take your own soap because there is none in the shower room also toilet seat paper or even toilet paper also Staff is not well trained when it comes to cleaning.
Matthew Nevin
6 years ago
Well equipped. Just got all new plates! Even when it's crowded there is generally still free space and machines, but parking is extremely hard due to nearby popular restaurants.
Mike Deeks
6 years ago
One of the worst clubs I have ever been to. Smells like mildew and sometimes toilets. The equipment is really old and often broken. I only go here when I'm desperate because the Pacifica one is closed.
p k
6 years ago
How is this gym still open. The locker room floors are often very wet from the pool. The pool and spa are gross. The equipment is in serious need of replacing. And the staff is clocked in, but not working.