Planet Fitness at Brettwood Village Shopping Center in Decatur, IL, offers a modern, clean, and friendly workout environment. Open 24/7 on weekdays, it caters to various schedules, and features an array of fitness equipment, including cardio machines, weights, and unique offerings like HydroMassage beds and tanning booths. Amenities such as locker rooms and showers are well-maintained, and the gym promotes a judgment-free atmosphere catering to all fitness levels.
However, several customer reviews noted some challenges, particularly with customer service and membership management. Issues such as crowdedness during peak hours and limited free weight options were also mentioned. Despite these, for the majority, Planet Fitness remains a popular and affordable option for achieving fitness goals.
Pros:
- Open 24/7 on weekdays.
- Clean and modern facilities.
- Friendly, attentive staff.
- Affordable membership options.
- Judgment-free environment.
- HydroMassage beds and tanning booths.
- Well-maintained locker rooms and showers.
- Convenient location for travelers.
- Variety of fitness equipment.
- Welcoming atmosphere for all fitness levels.
Cons:
- Crowded during peak hours.
- Limited free weight options.
- Membership cancellation issues.
Location / Contact
- Address: 3194 N Water St, Decatur, IL 62526, United States
- Phone:+1 217-670-4667
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 3194 N Water St, Decatur, IL 62526, United States .
The contact number is +1 217-670-4667
This service is listed under Gym .
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Patricia Camfield
10 months ago
After a injury working to get stronger. Like the equipment and no waiting. Very clean. Staff is available to answer questions .
Brandon Sandoval
10 months ago
Worst gym ever my mom cancelled her membership with you guys to be able to afford getting me a membership but she's not able to pay over the phone and I have to download the app and I don't have room for the app it'd be a nice gym I guess if it was more accessible how about maybe accepting cash also just make signing up more accessible and easy there's a gym that charges like 60 a month I'm pretty sure that the people who pay way more are the ones that don't have room for your app so my mom cancelled her membership with you guys to afford mine and I can't get a membership cause I don't have room for your app and you won't let my mother pay my membership over the so in essence you lost two members great job people
Tim Blair
10 months ago
Nice clean gym and friendly staff. It has what all planet fitnesses have. Locker rooms showers, and typical weight equipment you would need for a good workout.
HoboHoovy
10 months ago
Its a gym, thats for damn sure.
Michael Massong
10 months ago
I travel for work, and this location sets the example for clean equipment, locker rooms, showers, etc. Phenomenal job by the staff! Thank you!
Richard Shelby
10 months ago
Everything is nice here...plenty of machines, staff is polite, clean locker room and exercise area, comfortable chairs in lobby near tanning beds, plenty of antiseptic and paper towels and I love the choices of televisions if I use the tread mill. Also important is that I can use my membership at other Planet Fitness'.
Alice Gould
10 months ago
Very clean and friendly place
Larry Baldwin
10 months ago
Clean, spacious and they keep it very cool in the facility which I like!
Shavonne Pounders
10 months ago
Love this gym! The staff are friendly and attentive. The facility is always clean, quiet, and smells nice and it has pretty much the majority of the equipment anyone needs. It is also a safe environment for women and beginners.
robyn cr
11 months ago
It was amazing.