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Genesis Health Clubs - Mills Civic offers a well-rounded fitness experience. Located at 4875 Mills Civic Pkwy in West Des Moines, IA, this gym stands out for its friendly and dedicated staff, spacious facilities, and diverse classes. The gym includes amenities such as indoor and outdoor pools, hot tubs, saunas, and a steam room, making it ideal for varied fitness routines.

Parents will appreciate the well-regarded Kids Club, which provides a welcoming environment for children while their parents work out. However, some members have raised concerns about maintenance issues and the prevalence of high school students crowding the facilities. Overall, it's a robust fitness choice for families and individuals alike.

Pros:

  • Friendly and dedicated staff.
  • Well-maintained indoor and outdoor pools.
  • Diverse range of fitness classes.
  • Spacious and clean facilities.
  • Kids Club with excellent childcare.
  • Wide variety of equipment.
  • 24-hour hot tubs, saunas, and steam rooms.
  • Convenient location.
  • Member-inclusive personal training.
  • Positive and motivating environment.

Cons:

  • Maintenance issues with equipment and facilities.
  • Crowded during peak hours, especially with high school students.
  • Carpeted locker rooms are not well-maintained.

Location / Contact

Rating Stats

4.4

out of 5.0

48 reviews
5.0
4 reviews
4.0
2 reviews
3.0
4 reviews
2.0
2 reviews
1.0

Reviews (60)

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Lexi was great on my tour of the facility! She was extremely knowledgeable and helpful. She answered all of my questions and helped me feel at ease about signing up at the gym! Can’t wait to get my membership started!!

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Candy was a great instructor enjoyed her class so much I'm gonna try to come every Thursday wish her class was more than just once a week I give. Her the highest point thank you.

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Good local gym. Reasonably priced. Gym folks are very welcoming and easy to handle business with. One of the group fitness and front desk folks (Kade) has been always helpful getting my questions addressed.

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Fitness Advisor Lexi does a great job of making new members feel welcome and showing them the ropes. If you are looking into getting a membership I highly recommend contact her and setting up a meeting

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I have been to gyms all over the country due to being in the military. This is by far my favorite. With the exception of a few pieces you'd only expect to find at a hardcore BB or PL gym, they have everything you could want. It's never been too crowded that I felt I couldn't get a good session in. I really appreciated the indoor track during the winter months. I never used the pool, sauna, hot tub, or basketball courts...but they have them! Special shout-out to team member Thomas. He learned my name and it made me feel welcome whenever he'd say "hi." He also saved my workout one day by letting me borrow his headphones. Stellar staff, stellar facility, and a great price. Also, it actually feels like a gym rather than the overpriced social club for people who care more about their fit than their lifts, Lifetime Fitness.

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This place has lots of exercising equipment with enjoyable classes too. But the thing that separates them from others is the friendly and dedicated staff especially Lexi. Lexi has been amazing and motivated me to come regularly and a great help . Love the steam room as it really detoxify the skin. I got my husband and gym enrolled too with Lexi and really happy with the decision. Good daycare for two hours everyday for kids so that makes it easier and tempting for parents.

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This is the most amazing club, all staff is super friendly and club itself is always clean. Very uplifting and positive environment which is really helps motivate me to workout. I would recommend this gym to anyone who wants to be surrounded by genuine people with a common goal of bettering themselves.

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Cassy Walters was amazing to work with for personal training. Very knowledgeable and shares all the good info during sessions to help you get the most out of your workout. She meets you where you are at and was super comfortable to work with.

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Nice club. Locker rooms are clean and having a pool and hot tub sound like great options. Terrible customer service. If you want to cancel make sure you have some time. Have to fill out forms to cancel. Have to go into the club 30 days before the billing to cancel. They will not email them or fax them. Also no family passes or friend passes available. Check out the other options out there. This one isn't that great. $25 a person for a day pass..... Crazy expensive. Classes were not convenient times for me.

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Genesis is very welcoming and open to any age group and I would definitely recommend to many families or independent individuals. No matter how experienced or beginners it is very good.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 60 reviews.

The address is: 4875 Mills Civic Pkwy, West Des Moines, IA 50265, United States .

The contact number is +1 515-223-5999

This service is listed under Gym .

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