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Genesis Health Clubs - Mills Civic offers a well-rounded fitness experience. Located at 4875 Mills Civic Pkwy in West Des Moines, IA, this gym stands out for its friendly and dedicated staff, spacious facilities, and diverse classes. The gym includes amenities such as indoor and outdoor pools, hot tubs, saunas, and a steam room, making it ideal for varied fitness routines.

Parents will appreciate the well-regarded Kids Club, which provides a welcoming environment for children while their parents work out. However, some members have raised concerns about maintenance issues and the prevalence of high school students crowding the facilities. Overall, it's a robust fitness choice for families and individuals alike.

Pros:

  • Friendly and dedicated staff.
  • Well-maintained indoor and outdoor pools.
  • Diverse range of fitness classes.
  • Spacious and clean facilities.
  • Kids Club with excellent childcare.
  • Wide variety of equipment.
  • 24-hour hot tubs, saunas, and steam rooms.
  • Convenient location.
  • Member-inclusive personal training.
  • Positive and motivating environment.

Cons:

  • Maintenance issues with equipment and facilities.
  • Crowded during peak hours, especially with high school students.
  • Carpeted locker rooms are not well-maintained.

Location / Contact

Rating Stats

4.4

out of 5.0

4 reviews
5.0
2 reviews
4.0
4 reviews
3.0
2 reviews
2.0
48 reviews
1.0

Reviews (60)

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Shelby and Lexi are both amazing people to work with! Always energetic and easygoing. Very helpful and resourceful. Treats everyone with respect and is super kind! Shelby and Lexi are great!

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I have been training with Michele Poss at Genesis on Mills Civic Pkwy for the past 6 months. Michele having a background in physical therapy has been a tremendous help in recovering from a previous shoulder injury. The club staff is friendly, the facility is clean and conveniently located.

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Kade Patterson was so helpful with my questions! I asked about specific muscle groups and which machines and weights work best to improve my journey, and he gave me a plethora of options!! Thank you Kade Patterson for your help and taking your time to help me become a better version of myself 💪🏼 …

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Genesis is a great place to work out. The facility is well maintained with great equipment. Employees are polite and helpful. Especially Lexi was there to help with any questions with a smile and great attitude!

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Candy was a great instructor enjoyed her class so much I'm gonna try to come every Thursday wish her class was more than just once a week I give. Her the highest point thank you.

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This place has lots of exercising equipment with enjoyable classes too. But the thing that separates them from others is the friendly and dedicated staff especially Lexi. Lexi has been amazing and motivated me to come regularly and a great help . Love the steam room as it really detoxify the skin. I got my husband and gym enrolled too with Lexi and really happy with the decision. Good daycare for two hours everyday for kids so that makes it easier and tempting for parents.

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This is the most amazing club, all staff is super friendly and club itself is always clean. Very uplifting and positive environment which is really helps motivate me to workout. I would recommend this gym to anyone who wants to be surrounded by genuine people with a common goal of bettering themselves.

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Nice club. Locker rooms are clean and having a pool and hot tub sound like great options. Terrible customer service. If you want to cancel make sure you have some time. Have to fill out forms to cancel. Have to go into the club 30 days before the billing to cancel. They will not email them or fax them. Also no family passes or friend passes available. Check out the other options out there. This one isn't that great. $25 a person for a day pass..... Crazy expensive. Classes were not convenient times for me.

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Cassy Walters was amazing to work with for personal training. Very knowledgeable and shares all the good info during sessions to help you get the most out of your workout. She meets you where you are at and was super comfortable to work with.

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Genesis is very welcoming and open to any age group and I would definitely recommend to many families or independent individuals. No matter how experienced or beginners it is very good.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 60 reviews.

The address is: 4875 Mills Civic Pkwy, West Des Moines, IA 50265, United States .

The contact number is +1 515-223-5999

This service is listed under Gym .

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