In-Shape Family Fitness

Just called the gym to freeze my account because it’s my primary gym before covid happened. I was told that they already charged the account and will add my account for refund and corporate would make the decision. The reason behind the inability to credit the account is because out door service is opened. Moving forward there would be a $15 freeze charge.First of all, it’s winter and is currently raining a storm. Secondly, people want to workout in the private comfort of the gym that we paid for and not broadcast ourselves like freakshow for the world. To have this kind of response during this time of covid is just insensitive to me. Gym is life and I would resume the gym life after covid is over so it’s not like I’m being unreasonable.

I started going to Cal Fit to give my son another place to play other than outside at my apartments with the foul mouth kids around here. The clubs are always clean and well taken care of from head to toe. I just moved to a nicer apartment so I cancelled my membership for now but I will be back at it at a later date. I highly recommend Cal Fit if you are looking for a family friendly gym!!

Very bad gym. Very dirt. No soap. Sanitizer. Staff is rude not friendly. Machines down. Do not recommend this location.

A great place to work out and they really treat us well. They have done a great job setting up an outside area for us to work out in during this difficult period.

Fully equipped gym with kind staff and people of at all different fitness levels, working hard! The Kids Club is amazing!

i wonder why for the membership they have to call you everyday for follow up, nicest gesture? But the moment you said you are cancelling your account, all you can hear from them is go to online, answer as much as you can, then submit,,, and if you really beg for help to cancel the account, staff will help you but you will experience the worst rudest attitude ever in your life. I swear i will not go back to this fitness center again. I even asked why cant they cancel my acoount when i already drove here, replied “ asked the corporate”.To the corporate, why dont you let walk in cancelling? I dont get your point!!!!

Staffs are friendly and provide great service! My kids love the kids club. You have a variety of equipments and the atmosphere is pleasant. My family enjoys going to the gym.

We signed up on June 19th so we can use some weights. Cyrus signed us up. We paid $100 upfront. Cyrus informed us that we can freeze our account anytime since we had told him we travel a lot for work. On June 29th, I emailed their manager Maria Ramirez asking about freezing or cancelling (whichever was best). We never heard back from her. We then emailed Cyrus on July 9th regarding the same situation. Again, never heard back from him either. I ended up calling the location today, and Maria answered and I had told her what we needed to do with our accounts and I had communicated that I've been emailing Maria and Cyrus and all she said was, with an attitude "oh I've never gotten any email". Like come on you're a MANAGER, even I know that even if I didn't receive any email from a customer I would apologize maybe it was sent to a wrong email, or that it got sent to a spam folder but instead she was sooooo rude with an attitude. So I was just like whatever, just please freeze my account. Throughout the whole phone conversation she was rude, and unprofessional. Then I called again, a different person answered and I just asked to confirm her email address for me and yup, I did have the right email address. I'm going to give Cyrus the benefit of the doubt, maybe he's off or on vacation that's why he hasn't responded to my email. Just for the record, I email them because when I can they're usually not in or they're too busy with other customers. And with email, you have receipts of the conversation.Other staff are okay, they greet you and they leave you alone. They had someone at the door telling people they have to have their masks on at all times. But then no one is on the floor walking around to talk to people who do not keep their masks on. Two men came up to me with no masks on and they came to me too close, 2 ft apart! And the members here are so rude for some reason. Like I don't know what their deals are lol.Equipments are okay, they're pretty old but they do function. But this location is always crowded. Can't really social distance

Love the Gym, clean and friendly staff. Not enough handicap parking and I would like to see the no parking zone near the front of the store changed into handicap. I would also like to see more foot straps for the bikes in the gym. There are only two straps for more than ten to fifteen bikes.

I just joined and love the variety of equipment. I don't see many members wiping anything down after using machines ect. I'm actually shocked people aren't being more careful and no employee enforces "new rules" of making sure we wipe down equipment or will be asked to leave if we don't. That's what was told to me when I joined over the phone. Safety first.