Team Fitness

Great gym with everything you could need. Plus the staff is amazing

Awesome gym , clean friendly staff qnd super clean. They have lots of equipment and very nice locker rooms. They also have an on site chiropractor and salon. I think i might keep this gym.

I've used this gym for 4 years. Over the last year, there's regularly been nobody at the desk to help. And they outsourced their cancellation process so membership literally can't be cancelled without going through a massive headache.

Really good gym if you are into machines. The amount of machines overwelms the amonut of dumbells and simple weight lifting. I would say there are only about four benches, and the rest is machines. Also the top floor is all treadmill so if your into that go there. Love the smoothie shop, love the FULL bascketball court.

Had an issue with billing, but Mike took care of it right away and called me to explain. I loved working out there, but changed jobs so it was no longer convenient. Thank you, Mike for the excellent customer service! If becomes convenient in the future, I will be back.

The gym is just fine, some of equipment would take a while to get fixed, but it wasn't a huge deal, convenient location, everything was great...until we tried to cancel. If you plan on staying FOREVER and your life never changes, give this gym a try. There is a cancellation fee for removing a person from your contract (even after a year). We cancelled in time, per the contract, but were charged anyway. We called 3 times with the promise of a call back, never got a call. We went in to get it all straightened out. The staff apologized for the mistake and said we'd receive a refund in 3-5 days. The staff member offered to process the refund, but the owner said he'd do it when he returned. Well, fast forward 13 days (today), we still have nothing. Waiting for our $120 to be refunded (cancelled 2 karate and 1 gym membership). I stopped in to check the status, to my "surprise", it was never processed. I once again left my information and asked to be called when the refund was processed. Didn't hear back yesterday, so my husband stopped in today. Apparently the owner is now out of town and he's the only one who can process these things. I'm constantly amazed at the lack of follow through! You can take my $120 no problem, but when I ask for it back because you stole it (yes I would consider this stealing: taking money that isn't yours), I can't get it back.UPDATE: After much frustration, canceling our card (so we wouldn't have more money taken out), we were FINALLY refunded our money. The owner said the check had been left with the front desk staff for a while, but apparently they just hadn't seen it. Apparently he has no problem throwing his employees under the bus. Customer service is HUGE and if you aren't good at it, hire someone who is. Preferably someone who makes sure to respect the contract and the customer and can get things done in a professional and timely manner. I've read through the reviews and I'm not the only one who's had billing issues.

Exelent

Always great at Team Fitness

Best workout facility in Lake Stevens

Super dirty, aloof staff, lots of broken equipment