Gold's Gym

I'm disappointed with this gym due to its poorly maintained equipment. Machines are often unbalanced and need regular greasing, yet the staff doesn't proactively address these issues. It's frustrating to constantly report these problems, not what I expect for the price I pay.

Terrible customer service. This location is five minutes away from my workplace and thus wanted to try out before making my mind. This location’s employees put thousand of reasons to reject the 1 time trial session. Although I love their various available equipments, I truly believe this location or the policies from Gold gym need to accommodate customers, not make them want to choose alternatives.

Worst gym and worst gym experience ever, I wanted to check out the gym to go with my friend I signed in for a guest pass and the guy let me go through after we completed it I went to change to work out then the guy from the front desk said I had to leave I said why and he said your friend doesn’t have those privileges after he let me inAnd then he said I can pay twenty to stay… whack gym I’ll stick to LA fitness or 24

So my annual fee came up. It’s $49.99 and I was charged twice. It’s been a month now that I’ve been waiting for them to repay me my $49.99. that did it for me. The place is clean. They got nice machines but it’s always heavily overcrowded. I’m no longer a gold gym member.

Friendly staff Love pool Not enough weight machines for upper body

location is great. Staff is good. Only issue is equipment. 90% of the members are local college kids who go here more for the social aspect than serious weight training. Not really fun waiting 10 minutes for the peck deck while a kid in pajama bottoms and crocs takes selfies between sets. Please add more equipment for people that actually workout.

I joined yesterday and compared to other Golds in the surrounding areas this one is by far the best. Employees are nice and very attentive. Great customer service but there is only one small issue. The women’s restroom has a sewage smell towards the showers and sauna. Everything else is wonderful.

The gym needs a remodel and new machines. I recently moved and this is the closest location to me, but the majority of the machines are worn down. The belt does not seem to function properly. On top of that there is no water. All the water fountains have gunk. The floor mats are so dirty to the point that I don’t even use one anymore. I loved golds gym, but unfortunately have to start looking for a new gym.

Clean facility outdoor heated pool. Overall better than neighboring golds

All their offers are scams. They charge hidden fee of $49 a year. They make it very difficult to cancel. You have to cancel 30 days before in a fine print. Haha. Thus, you end up paying the monthly fee with additional club fee and another year of hidden fee per year since it passed the 12 months mark. So crowded when it is a prime time because they just sign up people. Not a good gym. Ventilation is terrible. You have soar throats after workout. It is also getting very old and worn down as well. Management sucks.