Gold's Gym

For the price your paying the service is worth it kind of. They provide towels, Sauna, steam room, showers, hot tub and pool. The back cardio room is a movie theater where you work out and watch the movie of the day. I've been going with a friend of mine for years since he has the VIP pass. I would never pay for this mainly because I go in, work out, then get out. Don't need all that extra stuff. But some people enjoy it and I don't blame them. I love the Steam Room and Hot Tub.

Gym really is nothing special. Been there for about 3 years and got used to mediocrity. Apparently if you forget your little swipe tag, they bill your account 10 bucks to use your phone number to get in. Constant attitude from workers, never met a friendly person working the front desk.I recommend going to Chuze or 24 Hour down the street. Chuze is much much cheaper, and has incredibly friendly staff. Best customer service to a gym i’ve ever experienced, very clean.I will be cancelling my membership in September after my friend’s contract expires. Very disappointed with how far Golds has fallen.

I have been working out in this Gold's Gym for more than 2 years now, and the experience was amazing. I have Ben to be my membership advisor, and his service is outstanding. He can always find me great deals and the environment was as great as it could, clean, well-educated people were surround you, and most importantly, I like the jazz music they are playing in the background, fits greatly with my taste!

The worst gym I ever been to in my LIFE you’re better off going to 24 hour or plant fitness they don’t help you at all I talked almost everybody plus emails still no response from management they’ll lie to you about your membership for commission (workers) most of the front desk works help more than management .... management never call back or email If something is wrong they make it seem like it’s your fault when it’s not DONT GO TO THIS GYM .

TERRIBLE COSTUMER SERVICE..... I JUST CALLED TO GET SOME INFO ABOUT THE PROMOS AND JORGE WAS JUST ANSWERING LIKE IF HE WAS IN A HURRY... ARE YOU SERIOUS??WITH A "YUP!" "NOP".... i work in customer service and that's not the way to handle the business that is feeding you. 😑 and that one star i gave to this review was for the girl who nicely answered my call and transfer me to that "Sales Rep"

I used to go to this gym when it first opened. The facilities are amazing and definitely top of the line. I currently don't exercise here just because of my schedule and personal time constraints.

Clean, well run, and never a shortage of towels. Air conditioning is always working great and there are enough machines that you never have to wait more than a few minutes for one.

Nice gym horrible management and workers . 3 months in a row they doubled charged me and I asked one manager after another and each just gave me the run around and said they would fix it and never did and still won’t even though i provided bank statements. Just waiting for my membership to expire and won’t be going back. I wouldn’t suggest anyone go .

This place sucks. I made an appointment with a trainer and he intentionally made it overlap with a weekly appointment he would have known about. I called about it amd left a message but he never called me back. Then I tried to call a supervisor but was told to leave a message. This is because I'm transgender and I'm not welcome. I suggest you also avoid this place. Trans people aren't allowed and I assume women aren't, either.

“Welcome workout” trainer didn’t show up. Was willing to give benefit of the doubt and be understanding, but he didn’t respond to my email with a request that it be in my records I still haven’t had their workout.Called, was told the manager or head trainer or whatever would email me. Haven’t heard a word. Incredibly unprofessional and downright rude - I am embarrassed for this company, that the customer service is so slovenly. I have no respect for that.