Crunch Fitness in Gilbert offers a clean, modern workout environment with friendly staff and a variety of fitness equipment and amenities. Located at Gilbert Crossing, this gym provides extensive workout stations, personal training, and additional features like hydromassage, sauna, and child care. The gym operates from early morning to late night from Monday to Friday and offers limited hours over the weekend, making it convenient for most schedules.
Members particularly appreciate the welcoming atmosphere, engaging classes, and attentive trainers. However, potential customers should be aware of possible billing issues and occasional customer service concerns. Overall, Crunch Fitness in Gilbert is highly recommended for its quality facilities and supportive community.
Pros:
- Clean and modern facility
- Wide variety of equipment
- Friendly and helpful staff
- Engaging fitness classes
- Excellent personal trainers
- Hydromassage and sauna available
- Child care services
- Not typically overcrowded
- Variety of membership options
Cons:
- Potential billing issues
- Occasional customer service challenges
- Crowds during peak hours
Location / Contact
- Address: 855 N Gilbert Rd, Gilbert, AZ 85234, United States
- Phone:+1 480-935-6825
- Email:[email protected]
- Website:crunch.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 855 N Gilbert Rd, Gilbert, AZ 85234, United States .
The contact number is +1 480-935-6825
This service is listed under Gym .
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Lauren Hodges
2 years ago
It's a great gym! The equipment and facilities are awesome and they have water massage beds, tanning and of course a sauna. There is a lot of turn over with employees so that's unfortunate but the child care staff is consistent and that's important for me!
Mike Ronn
2 years ago
I like this facility a lot. It’s really nice. Usually gyms will blow you up after you do a free trial trying to get you to buy a membership. I was visiting that side of town lifting with my best friend last week, and the manager (Ashley I believe) was super cool and understanding when she called to follow up. She totally understood that I have a home gym that I am loyal to, but I will definitely do a day pass to lift with my buddy here in the future. Mainly because the staff isn’t super pushy and sales-like.
Corina Medina
3 years ago
Went for a job interview which afterwards made me think it was a ploy to get new memberscause they offer a 6 day trial at the end of the tour! Which isn't a bad idea! They have a water jet massager that is worth the membership alone!! Friendly knowledgeable staff that offers a variety of classes.
Monica Ruiz
3 years ago
i never really liked gyms until i signed up for a membership here and wow, i love it! my confidence in gyms has definetly been restored. this gym is clean and the staff is wonderful!
JOETA BROZOSKY
3 years ago
I joined Crunch because I like the zumba instructors. I enjoy the classes and the instructors. It is getting difficult to attend the classes due to room temps. Doors now have to be closed. Crunch did bring in 2 regular floor fans, better than nothing.WE were told when we joined ceiling fans were coming but...... who knows? When class sizes shrink maybe they'll figure out the necessity of ceiling fans!
Delia Miller
3 years ago
As someone who just recently started the fitness thing, I felt a bit intimidated by the gym but stepping into this facility eased my anxieties. First of all, the staff is super friendly and helpful. Always greeted with a smile. The facility is super spacious and clean. There's a good variety of machines and equipment. Good tunes are always bumping. Just overall great experience.
Dak Knight
3 years ago
They stole my money and put a mark on my credit. You can't leave because their workers don't show. Didn't sign a contact. Couldn't leave. Bank found fraud because you can't force someone to pay for services they aren't getting.They will add on extra months if you try to leave and it will be for whatever package.Now I have to deal with theft and collections.BUYER BEWARE
Tony Santos
3 years ago
Have been a member for a few months now, and I am absolutely enjoying it. Simple set up with plenty of equipment and workout tools. My fiance loves the classes they have. We have got from planet fitness and LA fitness and this has been by far the best one yet. I would recommend from adults of any age trying to get back into shape, to competitive athletes to gain strength or stamina. It has something for everyone... However the assistant manager Dominic is rude and condescending, not to me, but I've seen him with other customers. Everyone else on staff has been great.
Priscilla Gonzalez
3 years ago
ITs been a long time since I’ve been able to go to the gym but thanks to the Kids Club offered, I’ve been able to return to the gym again. Anissa is so great with my kids, they love going, which makes me enjoy going. It’s so great that this is offered for any parents looking to get a workout in while also having peace of mind that your kids are being taken care of and where you can see them playing and interacting with other kids. The gym itself is clean and spacious. The staff is friendly. I definitely recommend Gilbert Crunch!
Sierra Huggans
4 years ago
My fiancé and I went in to try the gym out. The guy at the front desk was awesome and offered us a 7 day pass for free! He gave us a tour and showed us all that our pass included (which he said was everything). The next day my fiancé went in without me and the guys gave him some hassle at the front desk saying that a 7 day pass isn’t really a thing but they let him in. When he went to use the massage beds (that I used the day before) they told him it was for members only. The day after that (day 3) when he went in they came and found him and told him he had to either pay or leave. Really bad business to give someone a pass and then go back on it. Even if the guy wasnt supposed to give out that pass, they should honor what they committed to earlier. Would not recommend this gym if they can’t keep even simple commitments.