Fitness Connection in Grand Prairie offers a range of amenities at an affordable price. With spacious areas and a variety of machines, it accommodates different workout preferences, including a women's-only section and a sauna. Members appreciate the cleanliness and friendly staff, which contribute to a welcoming environment. Despite its positives, users frequently mention overcrowding issues, particularly during peak hours.
The gym operates from early morning until evening, though some wish it were 24 hours. There have been repeated complaints about equipment maintenance and customer service, specifically concerning membership cancellations and responsiveness to issues. Balancing its cost-effectiveness and amenities, Fitness Connection remains a popular but occasionally frustrating option.
Pros:
- Affordable membership.
- Variety of equipment.
- Spacious facility.
- Women's-only workout area and sauna.
- Friendly and knowledgeable staff.
- Clean environment.
- Classes and childcare available.
- Convenient location.
- Good value for amenities.
- Themed workout areas like cardio theaters.
Cons:
- Frequently overcrowded.
- Maintenance issues with equipment.
- Customer service complaints, especially about membership cancellations.
Location / Contact
- Address: 4126 S Carrier Pkwy, Grand Prairie, TX 75052, United States
- Phone:+1 469-788-7100
- Website:fitnessconnection.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 4126 S Carrier Pkwy, Grand Prairie, TX 75052, United States .
The contact number is +1 469-788-7100
This service is listed under Gym .
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Kimberly Bell
1 year ago
I'm only going to tan. The beds are not cleaned regularly and the people who work there are extremely rude. I have canceled and will be done once my time expires!!!!!!!
J. Benavides
1 year ago
Decent gym, and courteous/helpful staff. No big complaints other than witnessing a couple of hothead situations. Hopefully they open a new location near my new address. Had to edit the review and drop my stars because cancelling took over an hour...
ItMeKami
1 year ago
This is my rating for all of fitness connection. I started my membership here at the start of the year and was charged $10 my first day, then I was charged $50 for my annual membership. After, I had started a job that didn’t work well with the only hours that fitness connection is open so I had to cancel my membership, but I had to pay $50 just to cancel. So I spent over $100 within 3 months for a gym membership. The people here were great, but I don’t think I’d ever gym at fitness connection ever again.
Simone Garner
1 year ago
It’s Awesome, great equipment, great staff workers ! For my first week, I love it !!
Crystal Jackson
1 year ago
1st time at this fitness connection, spacious, easy to find machines, dumbells available. Will be back.
Dayne Boudreaux
1 year ago
I work out here every week. The selection of machines and free weights are amazing.
Galy CM
1 year ago
Love the gym, clean and a only $10 the only downside is the gym hours I wish it was 24/7 because they close too early. AND kids club reduced their hours and it was the main reason I go there.
Danielle Murray
1 year ago
Great gym but they closed the morning daycare and that was the only way I could go so I had to cancel my membership sadly..
Felipe Medina
1 year ago
I cancelled my membership in November after moving out of Grand Prairie paid the "cancellation fee" of $50 and am still being charge. I have gone in person to cancel twice and was told I have to go back in and cancel in person. Nobody seems to know how to cancel memberships and keep being told the same thing.
Percy Ragland
1 year ago
I give Nick five stores because he does all the standard operating procedures that the club requires for the employees all the way down to the knowledge of the application and any question you need to ask about working out. Great job Nick.