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Join the beacon of health and wellness at Planet Fitness, located at the Shoppes On Market, Greensboro, NC 27407. Experience a holistic fitness center providing unparalleled access to diverse workouts, personal training, and wellness facilities.

Planet Fitness has earned a 4.3-star rating with 767 reviews. You can contact them at +1 336-856-1212 for more information.

Location / Contact

Rating Stats

4.3

out of 5.0

19 reviews
5.0
7 reviews
4.0
10 reviews
3.0
22 reviews
2.0
62 reviews
1.0

Reviews (120)

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It's a clean gym with good equipment for an average gym goer. I don't like the fact that they will judge you and say they're not. They advertise a cheap monthly due, then make up for it with a maintenance fee.

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I attempted to go workout as i did two days ago at Planet Fitness. How is that they can take my membership dues from my account but all of a sudden you can’t find me in the system after i JUST worked out two days ago? Not only that, but the staffing there did not try to assist me with getting the issue resolved so that I could workout. Due to this incident, I will be canceling my membership with Planet Fitness as this kind of service is not okay.

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I decided to part ways with Planet Fitness thinking I might use them in the future. When I tried to cancel my policy, I learned I could ONLY do so by coming INTO the gym. Couldn't over the phone or via the internet, like normal accounts. Then when I did come in and submit my cancellation, my paperwork was "lost", so they charged my credit card again. When I called and asked them to correct the issue, they said they need to see a copy of my cancellation letter (which fortunately I kept), AND a copy of my bank statement before they'd issue a refund. I get the impression they're only goal is to squeeze as much $$ out of you as possible. Customer service has to deal with these policies, so I can at least say that the reps were professional and courteous despite my irritation. But the policies leave a bad taste in my mouth. Remember, you get what you pay for.

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To me this location is the best location to work out however, they have chosen not to provide the delicious grape Tootsie Rolls as they always have. When asked why the small square pencil containers filled with very little Tootsie rolls, the CSR stated the people were taking too many! Really? The problem with most businesses is that they fail to maintain in full services they build that invites customers and keeps them coming back. My membership pays for those Tootsie Rolls and I expect to have them whenever I visit.

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Freshly renovated. Smells better than it used to... Has all the machines you could want, however the music is loud. The atmosphere is busy. The bright purple and yellow are present everywhere. Not very relaxing, but everyone is in there to run!

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Facility looks great! Very clean and up to date! I was scheduled for a personal trainer this morning to go over fitness goals. Was told the trainer was already on the floor I could find her in a yellow shirt, after 7 minutes of not seeing her I gave up on her and did my own thing. Very poor communications for a re grand opening. I signed up for Black card membership so I am disappointed to say the least! After my year is up I will be looking else where!

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Bad first impressionsSo my brother originally got involved with this gym and encouraged me to do the same. I've heard that this gym is very affordable and nice. So I get there and it was packed. Kind of a good sign. Very clean and orderly. Get to the desk and a girl I will call Jess greeted me. In short she was very dry and short, almost bothered by me inquiring about the gym. Automatically assumed I knew all about the membership and the gym. Granted I'm used to the "Rush" and "Golds Gym" where the desk clerks are true sales people and really emphasise all of the amenities. So after non enthusiastically going over the 2 memberships we go through the paper work which Is relatively quick and that's it. I got no tour!!! Literally didn't go pass the front desk. So I had no idea what was beyond the front desk. I feel this is something a gym clerk should do when making a sell.So this is very much a beginner gym. Meaning the equipment and space is limited. This is not a bad thing though. This will be good for those who are new to the gym life. However they are very limited. No classrooms, no battle ropes, I didn't see any Olympic bars and free weights aside from dumbbells, just lots of treadmills. No towels, obviously no pools. Like i said very beginner. I was shocked to hear they had no family plans. My hope is to better myself here and then upgrade to a better gym. But that's for me. However this is good for those who don't want bells and whistles and want simplicity.

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This is a good gym for the most part. It can get really busy after 5pm Monday-Thursday, but I still haven't had too much trouble finding a treadmill or weight machine. Most of the people who go are pretty friendly and polite, which is a plus, and they have a lot of classes/programs if you're looking for something more structured. The staff is okay - I've noticed that employees are either really genuine or really fake, without many in between. Overall, I'm content with it.

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Cheapest gym membership in town but with lots of benefits. Free training. Sometimes crowded at peak times but lots of equipment and you never have to wait long. Hope they'll continue all the improvements to this location to make it even better!

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Been a member here for a few months now and I went out of town to come back to my lock having been cut off of the locker in the locker room. I go to the front desk lady and she told me they had posted a sign for 2 days...i was out of town. …

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 120 reviews.

The address is: 4640 W Market St #101, Greensboro, NC 27407, United States .

The contact number is +1 336-856-1212

This service is listed under Gym .

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