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Gold's Gym Brassfield in Greensboro, NC is a well-equipped facility offering a wide range of fitness amenities, including a clean space, various workout machines, and friendly staff. Many visitors praise the welcoming atmosphere and knowledgeable trainers, making it a popular choice for fitness enthusiasts. However, several reviews cite issues with the cancellation process and the maintenance of certain amenities.

While the gym has high-energy classes, personal training sessions, and diverse equipment, some patrons experienced problems with overcrowding and inadequate cleanliness. Frequent complaints also include policy discrepancies regarding memberships and the need for facility renovations. Overall, it provides a solid environment for workout routines but may need improvements in customer service and maintenance.

Pros:

  • Well-equipped with various machines and tools.
  • Friendly and knowledgeable staff.
  • Clean facility and well-maintained locker rooms.
  • Offers an all-ladies workout area.
  • Good range of fitness classes and personal training.
  • Extended opening hours.
  • Support for a healthy lifestyle.
  • Helpful customer service from select staff members.
  • Lap pool, sauna, and basketball court available.
  • Positive community atmosphere.

Cons:

  • Issues with membership cancellation and billing.
  • Overcrowded during peak hours.
  • Some equipment and amenities poorly maintained or out of order.

Location / Contact

Rating Stats

3.9

out of 5.0

38 reviews
5.0
6 reviews
4.0
9 reviews
3.0
14 reviews
2.0
43 reviews
1.0

Reviews (110)

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Pretty good gym, no trouble getting a bench. Needs a sauna.

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I recently had the opportunity to visit this gym, and unfortunately, my experience left much to be desired. The gym's limited equipment and lack of attentive personnel were noticeable from the start. I found myself struggling to get assistance or ask questions.The biggest issue for me was the lighting situation. The gym lacks natural light, making the environment feel dim and claustrophobic. With only a few windows on the front side, the rest of the gym remains poorly lit. This seriously affected my motivation and overall workout experience.Furthermore, the air conditioning system didn't seem to function optimally. The lack of proper ventilation made the gym feel stuffy and uncomfortable, especially during intense workouts.Adding to the disappointment, the tuition fees turned out to be problematic. Cancelling my subscription resulted in an unnecessary financial burden, as they deducted an extra month's payment from my account.In conclusion, while the gym may have potential, it falls short in various aspects that are crucial for a satisfying workout environment. I would recommend considering other options that offer better equipment, more attentive staff, improved lighting, and a fairer subscription policy.

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Golds gym presents a comfortable environment to encourage a healthy lifestyle and to jump start moving in a safe and healthy manner. Shanice, my personal trainer, was the best trainer! She supported me throughout my process to help me reach my gold. Even though my training session is done, I'm able to continue my exercise routines and call her if needed. Shanice is an awesome trainer!!

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Always A Good Workout.....It would have been A Great Workout if the steam room and the whirlpool and pool would open back up. Covid is over.

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The atmosphere and friendliness of this gym is unlike any other I’ve been to! The front desk is always very helpful and knowledgeable! I would highly recommend this gym to anyone looking to join!

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Great gym equipment

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Good Atmosphere, Gr8 Place to work out.

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Great experience, tons of equipment and a good environment

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If you don't like having your privacy violated by people taking pictures in the locker room or videoing the entire floor (both in violation of posted rules), go somewhere else. Don't bother going to the front desk for anything because they're most likely too busy on their phones to actually do their jobs. The cancellation policy is also a joke because they'll charge you an extra month no matter what. I've never felt so uncomfortable in a gym before and will never step foot back inside, which is sad because it's within walking distance of where I live. I now pay twice as much to go to a different gym that actually respects privacy laws and people follow gym etiquette. I've worked in multiple gyms over the last 14 years and this is the worst run facility I've ever been in.

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Came in for a day pass.Lots of equipment, clean facility, friendly staff and friendly gym community.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 110 reviews.

The address is: 3711 Battleground Ave, Greensboro, NC 27410, United States .

The contact number is +1 336-478-0370

This service is listed under Gym .

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