EōS Fitness at Stephanie Beltway Plaza in Henderson offers a comprehensive gym experience with a variety of equipment and amenities. The 24-hour access is convenient for all schedules, and their childcare services are highly appreciated by parents. While the environment is mostly welcoming and many reviews highlight friendly staff, there are some concerns about equipment maintenance and customer service quality. The location is praised for its cleanliness and child-friendly atmosphere but criticized for maintenance issues and crowdedness during peak hours.
Pros:
- 24/7 accessibility.
- Wide range of equipment.
- Friendly and helpful staff.
- Childcare services are excellent.
- Clean facility.
- Personal training available.
- Variety of membership options.
- Supportive environment for families.
- Flexible for travelers as a Blue Member.
- Affordable membership options.
Cons:
- Some equipment frequently out of order.
- Crowded during peak hours.
- Issues with customer service and membership cancellation.
Location / Contact
- Address: 35 S Stephanie St, Henderson, NV 89012, United States
- Phone:+1 702-269-0828
- Email:gmtxheb@eosfitness.com
- Website:eosfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 60 reviews.
The address is: 35 S Stephanie St, Henderson, NV 89012, United States .
The contact number is +1 702-269-0828
This service is listed under Gym .
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Kristina Rodriguez
1 year ago
I love this gym because it’s so close to work and home and the fact that I am able to bring my kids to go play while I’ll work out. My daughter doesn’t like to be left with too many people and this place she absolutely loves to come to. The staff is so amazing and so kind. However, if I would have known the hours of the kids club, I wouldn’t have even bothered to sign up again, since the days I can bring my kids the gym it closes at noon or Sundays when they are closed all day. This is not very accommodating to people’s work schedules.I originally was a member a few years ago and rejoined again a few months ago as Planet Fitness didn’t offer a kids club. When signing up I wasn’t told the new hours of the kids club and just assumed it was the same as before, so didn’t give it any mind while I was there with the counselor. Please bring kids club back to 7 days a week.
Marlon Urquico
1 year ago
Equipment is great! I went to the new one on Stephanie and Sunset at like 6 pm on a Wednesday night (6.13) and I was always able to find something to workout on. I love the environment. But in the middle of my workout, I bought a water and the lady at the front desk, who’s an operations manager according to her badge, was really rude. Just didn’t have great customer service and all I wanted was a water. Lol. But other than her, a great new gym.
Jorge Velilla
1 year ago
Hans Steed and Skyler Roche should move on to another career. EOS business model is to ignore the members with generic replies on reviews and complaints. No one is in charge. Half the lights are out which has been pointed out for months.People just hanging out on equipment. Shame on you two and the company you so proudly represent. We'll done guys. We'll done
M L
1 year ago
I’ve been coming here since January and it started out great but the condition of the gym has gone downhill. Half of the equipment is out of order, the water fountains aren’t filtered, and the state of the bathrooms is horrid. I really hope this gets taken care of because I do enjoy coming here.
Chelsea Pearsall
1 year ago
This is the worst location. Not as much equipment available as the others. No 20 min circuit workout. No pool. Hardly any ab machines. No place to stretch. The yard area is small.I know they can't help the people that come there to workout...but they are disrespectful of your workout space and of your stuff.
Ludieli Proenca
1 year ago
This is the worst business you can get yourself involved ever!!! I’m dealing with them for over 3 months to cancel my subscription due move out state. I called, I went there, I showed multiple proofs and nothing. I spoke with at least 5 managers they all say they are taking care of everything… lie! Today again when trying to cancel and get a refund of 1 of the multiple charges. I heard that my account is overdue… overdue??? I’m trying refunds because you didn’t cancel my account after I make myself clear to cancel and after to do everything you asked from me and you want I pay even more???? Please get together.
Mikayla Yeakel
1 year ago
Smaller gym, but it was what I was looking for.I wish I could give 5+ stars for the childcare. It’s terrifying to leave your child with strangers, even if it’s only for 1-2 hours. However, this staff is amazing. My child the first couple days freaked out when I handed him over to them.. but within the short amount of time of going a couple days/week, the staff has taken the time to learn what my child enjoys, to where he will walk in without an issue as they talk to him about what they’re going to do (count cars, friends, play with a ball). Nelly, Meri, Brooklyn, and the younger gentleman are truly amazing and you can tell they care about your kid.
Tino “Lord Giggles” Valadez
1 year ago
Great atmosphere to work out. Staff is friendly, gym is spacious.
Heather Church
1 year ago
EOS Personal Trainer program is predatory. They will say ANYTHING to get you to sign up. I was told I could cancel at any time by the fitness manager who pulled me off a machine mid workout to recruit me. I specifically remember telling him that I need to be able to cancel any time in case my work or school schedule changed. He told me that would be no problem, so I signed up. The program itself sucks. My trainer was adamant about being on time, but was so quick to end the sessions early. After a few months, my schedule changed to where I would no longer be able to participate in the program. I called to cancel and, naturally, they told me I was locked in for another THREE MONTHS. When I told them about being informed that I could cancel any time, they gaslit me by saying their fitness manager would never lie to me and that I just didn't read the fine print. They continued to charge me for another couple weeks before I got a new debit card to stop the charges. Since then, they have sent my account to collections and have the AUDACITY to attempt to reach out to me about restarting my membership with them!!Planet Fitness is WAY more affordable and does not have predatory managers walking around trying to coax you into a plan by lying to you. Stay away from this place!!!!
Michelle R
1 year ago
I like EŌS because I travel every week and am able to use any gym wherever I go as a Blue Member. The Stephanie location is clean, and has a great layout. I use the stepper in the movie theater room primarily and never have an issue getting on the equipment, however, I normally go a little after 9am and before 4pm. The only thing I would say is the staff isn’t overtly friendly compared to other locations. I do love this location though and would recommend.