EōS Fitness at Stephanie Beltway Plaza in Henderson offers a comprehensive gym experience with a variety of equipment and amenities. The 24-hour access is convenient for all schedules, and their childcare services are highly appreciated by parents. While the environment is mostly welcoming and many reviews highlight friendly staff, there are some concerns about equipment maintenance and customer service quality. The location is praised for its cleanliness and child-friendly atmosphere but criticized for maintenance issues and crowdedness during peak hours.

Pros:

  • 24/7 accessibility.
  • Wide range of equipment.
  • Friendly and helpful staff.
  • Childcare services are excellent.
  • Clean facility.
  • Personal training available.
  • Variety of membership options.
  • Supportive environment for families.
  • Flexible for travelers as a Blue Member.
  • Affordable membership options.

Cons:

  • Some equipment frequently out of order.
  • Crowded during peak hours.
  • Issues with customer service and membership cancellation.

Location / Contact

Rating Stats

3.8

out of 5.0

24 reviews
5.0
19 reviews
4.0
7 reviews
3.0
7 reviews
2.0
3 reviews
1.0

Reviews (60)

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I've had a membership for years, been to this location multiple times, this visit was the first time they had mentioned my membership was only good for my local branch in Gilbert. Seemed strange. The manager granted me a pass for a week. The theater is nice. I also like the Serenity room. Other branches don't have that.

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The best gym I've been to, especially with kids club, the staff is very efficient and friendly. If you have small children this is the best place to take care of them while you exercise. Nelly, Mary, Arlene, Dennis and Bethany are amazing, Thanks for taking care of my babies!

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The EōS off of Stephanie is an amazing gym. Lots of room and amazing staff.I have been doing personal training with one of the trainers, Arthur Spear. He’s been amazing and helped me take my workouts to the next level, allowing me to make quick genuine progress that I can see. I would recommend this gym and trainer 100 times over and I plan to continue going day after day.

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I have been training here for a few weeks now, Arthur has been a great help as my personal trainer. Staff is friendly every time I'm in, things are clean and well kept, and the crowd is fairly welcoming. Locker rooms are clean and the sauna is great. Plenty of machines, free weights and space for calisthenics or stretching.My personal trainer, Arthur has been outstanding. He has given me solid workout routines to follow and little tips and tricks on exercises that make a huge difference in my performance. I already see a difference in myself in less than a month and excited to see more!

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I would NOT recommend this one. I prefer gyms that are very transparent about their fees, that doesn't make canceling a pain, and that aren't super pushy. I called in August and the guy who answered the phone said that my account would be canceled (also never gave me his/their name). Well, don't trust them because it's October now and my account is still going, unfortunately. I only started going to this gym because it was a convenient place for my friends and I to get a workout together after work. Our hours changed and it wasn't possible anymore so I started going to a gym closer to where I lived. But I never should have started with this gym. They were very pushy about everything when trying to sign up. I've been working out for a long time now, and while I agree that personal training is helpful, I definitely didn't need or want it. Didn't stop the person who I was signing up with from grabbing their personal trainer who tried to critique my workout plan and convince me to sign up for personal training. The gym itself is fine, has all the equipment you could need. If it isn't too crowded when you go that is. The only time that I felt like I had enough space to get a workout in was at 2am, any other time and the place was packed regardless of the day. Overall, very disappointing and frustrating experience. Pro tip: if you're transfered to their automated billing to cancel, make sure you say cancel your account even though it's not one of the responses listed out.

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I have gone in now 3 times to cancel my membership and am still getting charges on my credit card. Upon going in today, the individual I spoke with was extremely rude and said that my membership was still "active" and that the best he could do was to use this as my 30 day notice to cancel the membership even though I had already attempted to cancel twice before!Magically the other in-person requests to cancel my membership have not been documented. Extremely dishonest, and promises that I will hear back from corporate have been empty.Delivered a written letter to the worker up front indicating my desire to cancel my membership and he refused to sign/acknowledge its receipt.Stay away from this company.

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Loving this gym! To start, I had a bit of a misunderstanding over membership fees with the gentleman who signed me up. However, the manager, Joseph, really turned it around for me. He adjusted my monthly fee and got it straightened out. I’m a mom of young kids and getting to the gym is difficult, but the kids playground area is the answer to my problems!! It’s clean and fun for my girls, plus the staff, specifically Mary and Nellie, are so awesome and comforting with my girls! My youngest would cry when I left her there in the beginning and now she goes right in with her sister. Mary and Nellie really help her (and me) transition so mom could get a little workout in. Now, I’m losing baby weight and getting some much needed mental health time, as well. It seems small but anyone who is a parent knows the importance of quality child care and convenience when it comes to the gym. I really appreciate Joseph, Mary, and Nellie. You guys don’t even realize but you’re sure making my life easier! Thanks!

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Absolutely amazing gym! I love everything about it😊 From their theater cardio area to the free weights and machines and lastly I enjoyed their massage bed. …

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Machines have loose cables making them unusable. And many machines are out of service. The staff missed my wife’s appointments twice and wasted her time. Girls can go shirtless but not males. Super weird. And people steal things from lockers. Should be planet fitness and charge 10$

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Google says "not too busy" but it's absolutely crowded because the gym is small and they put a huge ladder in the middle, the space could be used much better, there's no free device, you can't complete a workout, it's not worth the Too bad, I'll have to change gyms.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 60 reviews.

The address is: 35 S Stephanie St, Henderson, NV 89012, United States .

The contact number is +1 702-269-0828

This service is listed under Gym .

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