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Planet Fitness, located at North Willow Mall in Indianapolis, offers an accessible and affordable gym experience. Known for its judgment-free zone, the gym welcomes members of all fitness levels. The facility is equipped with modern machines, tanning beds, and hydro-massage options, providing great value for a low monthly fee. The friendly staff and easy check-in process enhance the welcoming atmosphere. However, some members have raised concerns about cleanliness and equipment maintenance. Despite occasional operational hiccups, Planet Fitness remains a popular choice for budget-conscious fitness enthusiasts.

The gym features flexible hours, including 24-hour access on most weekdays, making it convenient for those with varying schedules. While the location can get crowded during peak times, the abundance of cardio machines ensures minimal wait times. Members appreciate the clean and safe environment, although there have been a few incidents regarding the upkeep of locker rooms and some fitness equipment. Nonetheless, Planet Fitness delivers a comprehensive workout experience that includes group classes and personalized training sessions, all for an unbeatable price.

Pros:

  • Affordable membership plans.
  • Judgment-free environment.
  • Modern and clean equipment.
  • Friendly and helpful staff.
  • 24-hour access on most weekdays.
  • Tanning beds and massage chairs available.
  • Convenient location with ample parking.
  • Easy check-in process.
  • Personal training and group classes included.
  • Good value for money.

Cons:

  • Issues with cleanliness in locker rooms.
  • Some equipment needs frequent maintenance.
  • Crowded during peak hours.

Location / Contact

Rating Stats

4.3

out of 5.0

46 reviews
5.0
22 reviews
4.0
17 reviews
3.0
12 reviews
2.0
13 reviews
1.0

Reviews (110)

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Not their fault but it’s always packed in here. Can’t ever get a decent workout in.

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Tragic when you get up early to exercise before work and travel to this place for it to be closed with the lights off at 6:30am when it is supposed to be open at 5am. Nobody has time for that, get it together, hire better help.

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Lot of equipment for any type of workout that you have in plan, great customer service, you can ask for fitness coach, many plans for quality group workouts, big parking lot.

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This is the closest location to me and their Massage beds are still out of order smh 😳 …

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It’s about 4/10/23. I had to wait for 1 hour and gym still didn’t open at 6:30am even though notice says it will open at 5am. Went back to home disappointed.

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Terrible serviceI have made reservations for the total body enhancement on three separate occasions; only to be told that my time had been flipped with another customer or another costumer has gone in with my appointment. I have always shown up at the counter to check in before the set time and it keeps happening. What’s the point of setting an appointment of it’s not kept

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Should be open 24/7, not everyone lives on the same schedule.

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Great location for me. Systems that ran the tanning beds and massage chairs were down recently for 7-10 days and and air dryer in men’s locker room has been down for a month. The stationary bikes and elliptical machines are almost all missing a cup holder or two. The bikes need some maintenance as at least one seems to have a gear stripped and makes a knocking noise. Friendly staff and clean location. Overall good, just needs a little more attention to detail and TLC on equipment.

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The restrooms stinks and are always so dirty. Not enough paper towels and disinfectant spray. Poorly maintained.

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Simple and easy check-in. Employees were very nice. Equipment was nice and clean as well as locker room. Bathroom facilities could be a bit cleaner. Any non-working equipment was clearly marked and all machines had clear instructions and were easy to use. Definitely gonna come back.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 110 reviews.

The address is: 2302 W 86th St, Indianapolis, IN 46260, United States .

The contact number is +1 317-731-5926

This service is listed under Gym .

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